Maricopa County ยท 1 month ago
Contact Station Assistant
Morristown, AZ
Full-time
Onsite
New Grad, Entry Level
$17.50/hr - $25.50/hr
0+ years expMaricopa County's Parks and Recreation Department is dedicated to providing exceptional outdoor experiences for visitors. The Contact Station Assistant will assist customers by providing information, collecting fees, and ensuring compliance with park regulations while working in various shifts and conditions.
AssociationGovernmentHealth CareNon Profit
Responsibilities
Accurately collect day-use, camping, and other applicable fees using cash registers or point-of-sale systems. Sell daily, seasonal, and annual passes, ensuring proper documentation and record-keeping
Welcome and assist park visitors by answering questions, offering guidance, and delivering information about park amenities, recreational opportunities, trails, and natural features
Monitor two-way radios and telephone systems for routine and emergency communications. Promptly report and document any emergency situations to appropriate staff or law enforcement personnel
Conduct routine patrols of park facilities, including campgrounds and day-use areas, to ensure visitor compliance with park rules and regulations. Provide education and issue warnings when necessary
Explain park rules, natural resources, cultural history, and environmental policies to visitors to promote awareness, safety, and conservation
Conduct routine patrols of park facilities, including campgrounds and day-use areas, to ensure visitor compliance with park rules and regulations. Provide education and issue warnings when necessary
Balance cash drawer at the beginning and end of shifts. Perform daily reconciliation of receipts, process credit/debit transactions, and prepare deposits in accordance with park financial procedures
Assist with the cleanliness, organization, and light maintenance of park offices, kiosks, and visitor service areas to ensure a welcoming and safe environment
Qualification
Required
Six months of customer service/public contact experience
High school diploma or GED
A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
May require regular vehicle travel between offsite locations, including other Maricopa County Parks or within the same park, of distances greater than 1 mile
Will require working various shifts and locations to include: Early mornings, nights, weekends, and holidays. Some of the locations are within a remote area of the park
Walk to collect revenue in an outdoor climate with the possibility of temperatures over 100 degrees
Must possess or have the ability to obtain a valid Arizona driver's license by the time of hire
Position is typically office or administrative work with exposure to extreme temperatures, wetness, humidity, respiratory hazards, wildlife, moving mechanical parts, vibrations, fumes, odors, dusts, poor ventilation, chemicals, oils, inadequate lighting, workspace restrictions, and intense noises
Ability to exert 20-25 pounds occasionally, 10-25 pounds frequently, or up to 10 pounds constantly and walk/stand to a significant degree
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Preferred
Cash handling experience using a computerized point of sale system
Customer service experience in a high-volume, fast-paced environment with the ability to multitask
Proficiency in Microsoft Office Excel, Word, and Outlook
Benefits
Work with a greater purpose
Tuition reimbursement
Exceptional work-life balance
Opportunities for growth and development within Maricopa County
Low-cost, high-value healthcare for you and your qualifying dependents
Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively
Paid vacation, sick time, and parental leave
Extensive wellness program, including healthcare premium discounts
Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
Company
Maricopa County
Maricopa County is a regulatory agency whose goal is to ensure federal clean air standards are achieved and maintained.
10001+ employees
H1B Sponsorship
Maricopa County has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Seema Patel
Chief Information Security Officer
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