Salesforce · 1 day ago
Commerce Cloud Architect
United States
Full-time
Remote
Senior Level
6+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. As a Commerce Cloud Success Architect, you will be a pivotal player in driving success for customers within the Commerce Cloud product portfolio, leveraging your expertise to optimize technical architecture and solution design.
Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Customer Engagement: Engage with our Signature Success Plan customers, evaluating and recommending optimization strategies for technical architecture, DevOps, performance, and solution design specific to B2C Commerce
Lead with Expertise: Serve as a trusted Commerce Cloud SME for our broader Cloud Success organization, providing proactive and reactive Architecture, Solution Strategy, Thought Leadership, and Product expertise
Communication Mastery: Translate complex technical concepts for diverse audiences, ranging from Technical and Business stakeholders to Executive Leadership, establishing yourself as a trusted advisor in crucial conversations
Innovation and Problem Solving: Identify and evaluate capability gaps, recommending standard product enhancements or creative custom solutions to maximize customer success and adoption
Relationship Building: Build strong relationships with both internal and external business partners, collaborating on initiatives that contribute to broader goals and growth
Qualification
Required
6 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Commerce space as a lead developer or architect
Proven hands-on experience with Salesforce B2C Commerce platform
Deep understanding of data modelling, integration architectures, and data governance best practices
Good understanding of B2C Commerce development tools (Script API, Pipelines, OCAPI/SCAPI, PWAKit)
Understanding of web technologies like HTML, SQL, Javascript, XML, JSON, and CSS
Experience with system architecture design and integration patterns
Deep understanding of B2C Commerce Merchant Tools with hands-on experience using them to troubleshoot and solve real business challenges
Good understanding of the relationships between Business Manager, storefront, Einstein configurator and Reports & Dashboards
Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer over Merchant to Executive
Customer-centric discovery - ability to ask questions and challenge assumptions with empathy to identify the real problem to solve
Knowledge of functions outside of Commerce that impact Commerce operations and decision making
Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy
Preferred
Salesforce certifications: B2C Commerce Developer, B2C Commerce Architect
Knowledge in Salesforce Order Management and Salesforce B2B Commerce
Additional Salesforce certifications (Salesforce Administrator, Experience cloud, Experience implementing Salesforce Clouds, Multi-cloud scenarios - Sales, Service, Industries or Marketing)
Familiarity with Salesforce's technical architecture: APIs, Standard and Custom Objects, APEX, AI concepts, Customer Data Platforms or Data Lakes
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
CEO & Chairperson, Salesforce India and South Asia
Marc Benioff
Chair & CEO
Recent News
2026-01-06
2026-01-06
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