CACI bv ยท 1 week ago
Computer Specialist Senior Tier II
Washington, DC
Full-time
Onsite
Mid, Senior Level
$71K/yr - $149K/yr
5+ years expCACI is seeking a Senior Tier II Computer Specialist to join the United States Capitol Police (USCP) and support their technology infrastructure. This role involves maintaining and optimizing computer systems while providing expert technical support to users.
ConsultingEducationTraining
No H1B
U.S. Citizen Only
Responsibilities
Implement, maintain, and troubleshoot desktop, laptop, and tablet systems across the USCP's distributed computer environment
Install and configure hardware, software, and peripherals for networked and stand-alone environments
Provide expert technical support and guidance to USCP users on various computer systems and software
Manage the lifecycle of computer equipment, including preparation for reuse, refresh as part of the Capital Equipment Refresh Program (CERP), and proper disposal
Administer and test standardized hardware, software, and network configurations
Coordinate equipment relocation during office moves
Qualification
Required
Must be an US Citizen and pass OBIC Criminal Check
Bachelor's Degree in Computer Science, Information Technology, or Engineering (or equivalent experience)
5+ years of experience in a similar IT support role
Proficiency with Microsoft Windows 11, Microsoft Office 365, and Exchange/Outlook
Strong troubleshooting and problem-solving skills for hardware and software issues
Experience with trouble-ticketing systems
Excellent communication skills, both verbal and written
Ability to lift up to 50 lbs
Preferred
Experience supporting local and wide area networks
Familiarity with mobile platforms and tablet devices
Knowledge of IT asset management practices
Experience providing remote technical support
Benefits
Healthcare
Wellness
Financial
Retirement
Family support
Continuing education
Time off benefits
Company
CACI bv
CACI levert, implementeert en beheert bedrijfskritische oplossingen voor het Hoger Onderwijs: het StudentInformatieSysteem OSIRIS en LISA voor zaakgericht werken.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase