Optum ยท 5 days ago
Associate Director of Client Performance - Remote
United States
Full-time
Remote
Lead/Staff, Director/Executive
$113K/yr - $193K/yr
5+ years expOptum is a global organization that delivers care aided by technology to improve health outcomes. The Associate Director of Client Performance will play a crucial role in supporting clients in achieving their program goals through analytics, communication, and strategic planning.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Review Analytics to Drive Action in the Markets to Achieve Client Performance
Review and Analyze available reporting
Develop insights and action plans
Answers the question daily - "Are we on track?"
Proactively communicates plans at national / regional / market levels both internally and externally
Present and roll out strategy to internal team; address questions, problem solving, provide ongoing direction and bring in client when needed for decision making
Liaison between client management and Provider teams
Go-To resource for operational questions
Work closely with the Ops team to drive the program to client timelines / goals
Meet with the Directors to provide ongoing updates on client strategies / activities
Work with Client Management to develop the program strategy
Work with Client Management to Build / Maintain / Report on the client goals and progress in a standard format (work plan)
Review the actuals vs. targets / goals with the Directors
Facilitate targeting and configurations as needed
Assist in completing the program readiness checklists during planning with the client to map out strategy
Prepare information and present at quarterly business review and Strategy Meetings
Support Regional / Market Relationships
Attend market/regional meetings as needed
Escalate concerns/issues to Client Manager / Corporate client
Provide information / follow - up to requests from the plans during the meetings
Ensure Consistent Standardized Communication of Information / Reporting
Assist the clients in utilizing their reporting
Ensure each market is getting what they need for reporting for their client
Aid in building standardized Presentation / Reporting package for the client meetings
Standardize and deliver messaging around key timelines
Forecast Model Creation, Statistical Calculations, Aesthetic Formatting (Client Presentations)
Qualification
Required
5+ years of experience working with a managed care organization, health insurer, or other organization focused on risk adjustment
5+ years of experience in data analysis
3+ years of experience with risk adjustment
3+ years of experience with Excel- Ability to create formulas, VLOOKUPS, SUMIFS, Pivot Tables, and ability to create models
3+ years of experience creating custom PowerPoint presentations
Proven skilled communicator at executive level
Proven skilled cross functional leader
Able to travel for business up to 10%
Preferred
1+ years of intermediate SQL experience
Experience with Stars/HEDIS
Experience with program management
Experience with provider practice relationships
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase