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Nextran Truck Centers · 1 week ago

Product Support Representative

Fort Lauderdale, FL

Full-time

Onsite

Mid Level

3+ years exp

Nextran Truck Centers is a network of commercial truck dealerships committed to providing the best products and services. They are seeking a Product Support Representative to develop strategies for revenue growth, establish new accounts, and serve as a point of contact for customer complaints.

Transportation

Growth Opportunities

Responsibilities

Developing and implementing new strategies to grow revenue in the Parts and Service departments

Prospecting for new clients and reporting on business opportunities

Establishing new accounts from target account list

Assisting in developing and promoting new product lines

Serving as “point of contact” for customer complaints - taking ownership of customers’ issues by coordinating the dealerships and manufacturer’s resources for resolution

Qualification

Automotive parts salesCustomer relationship managementAccount-based marketingMicrosoft WordMicrosoft ExcelInterpersonal skillsCommunication skillsProblem-solving

Preferred

Strong interpersonal and communication skills

The ability to develop and maintain customer relationships

Three years (minimum) of automotive / heavy duty parts counter sales experience and/or outside parts sales experience and/or service technical support experience

Knowledge of automotive / truck components and parts

The ability to develop and execute an account-based marketing strategy

Microsoft Word and Excel skills