MacDonald-Miller Facility Solutions · 13 hours ago
Sales Operations Specialist
Portland, Oregon Metropolitan Area
Full-time
Onsite
New Grad, Entry Level
$30/hr - $39/hrMacDonald-Miller Facility Solutions is the Northwest's leading mechanical contracting firm, focusing on HVAC, plumbing, and automation solutions for commercial buildings. The Sales Operations Specialist will drive sales enablement and operational excellence, supporting CRM accuracy, project handoffs, and proposal development while ensuring alignment with broader business goals.
Mechanical Design
Responsibilities
Maintain and optimize systems to ensure visibility, reporting, and responsiveness
Keep CRM data accurate and up to date to support timely reporting and strategic planning
Route RFPs to the right internal teams for evaluation and action
Draft and distribute winning emails to internal teams and client stakeholders
Submit and reconcile expense reports in line with company policy
Coordinate industry memberships, sponsorships, and renewals
Ensure smooth project transitions and maintain visibility across departments
Support pursuit-to-project handoffs by initiating job setup and verifying system accuracy
Maintain project lifecycle records for accounting, sales tracking, and operational reference
Ensure all relevant project data is accessible and properly documented from start to finish
Collaborate with the Sales Operations Lead to create compelling proposals for T&M, Sustaining, and Lump Sum contracts
Organize internal tools, templates, and sales resources for efficiency
Provide day-to-day administrative support, including scheduling, document management, and meeting coordination
Serve as a bridge between teams to align and execute shared goals
Coordinate with departments to streamline workflows and support business unit objectives
Gather client feedback and performance metrics to drive continuous improvement
Contribute to the refinement of sales operations tools, processes, and best practices
Support the Business Unit Director and Sales Operations Lead in operating efficiently and strategically
Manage schedules, communications, and priorities for business unit leadership
Prepare high-quality presentation materials, agendas, and reports for internal and client meetings
Coordinate logistics for travel, events, and meetings to ensure smooth execution and professionalism
Qualification
Required
A strong track record of delivering exceptional customer service with a results-driven mindset
Outstanding organizational and time management skills to balance multiple priorities effectively
Excellent communication skills, both written and verbal, to engage with stakeholders and ensure clarity
Sharp attention to detail to maintain accuracy in reporting, project setup, and documentation
A collaborative spirit to work seamlessly with cross-functional teams and align on shared goals
Strong problem-solving skills and adaptability to navigate challenges and drive successful outcomes
An effective and clear communicator
Highly goal- and results-oriented
Proactive, with a strong sense of initiative
Taking initiative and figuring things out independently
Thriving in a fast-paced, results-driven environment where you're expected to take on more responsibility and achieve more each year
Enjoying a transparent, innovative, and supportive work environment with a close-knit, team-focused culture
Benefits
Medical, dental, vision for employees (coverage available for dependents for shared premium)
401k retirement plan including Company matching
Vacation and Sick Compensation (PTO), and Holiday Pay!
Disability income protection including short term and long-term disability
Employee and dependent life insurance
Wellness Program
Employee Assistance Program
Company
MacDonald-Miller Facility Solutions
MacDonald-Miller Facility Solutions is a full-service, design-build mechanical contractor in the Pacific Northwest.
Founded in 1965
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rory Olson
Chief Executive Officer
Recent News
2025-11-18
2025-03-11
Business Wire
2024-12-10
Company data provided by crunchbase