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INSPYR Solutions · 1 week ago

IT Help Desk

United States

Contract

Remote

New Grad, Entry Level

INSPYR Solutions is a national expert in delivering flexible technology and talent solutions. They are seeking an IT Help Desk professional to support a GCC High migration by handling end-user calls and troubleshooting issues.

Information TechnologyProfessional ServicesStaffing Agency

H1B Sponsor Likely

Responsibilities

Answer calls using a provided script

Complete simple troubleshooting steps

Escalate harder issues to internal staff

Qualification

Microsoft Government platformTroubleshootingCitrixCustomer serviceCommunication skills

Required

Answer calls using a provided script

Complete simple troubleshooting steps

Escalate harder issues to internal staff

Must use own equipment, preferably Windows, and must be able to access Citrix

Fully remote

Candidates should be flexible to work any shift, day and night

Company

INSPYR Solutions

INSPYR Solutions is a information technology staffing service providers.

Fort Lauderdale, Florida, USA

501-1000 employees

https://inspyrsolutions.com

H1B Sponsorship

INSPYR Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (54)

2024 (11)

2023 (2)