American Residential Services · 1 day ago
Service Dispatcher / HVAC
ALLGOOD (Norcross,GA)
Full-time
Onsite
New Grad, Entry Level
$18/hr - $21/hrAmerican Residential Services is the nation’s largest provider of residential HVAC, plumbing, and electrical services with over 45 years of experience. The Service Dispatcher is responsible for ensuring efficient dispatch of service technicians and managing call flow to meet customer needs.
CommercialConsumerCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)Home ServicesProfessional ServicesResidential
Responsibilities
Ensure service technicians are dispatched efficiently and customer needs are met promptly
Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day
Qualification
Required
Prior dispatch, scheduling, or call center experience
Proficiency in Microsoft Office and multi-line phone systems
Familiarity with local geography to support route planning
Must report daily to the office (not a remote position)
Flexibility to work assigned shifts and weekend rotations as needed
Must pass background check and drug screening
Benefits
Weekly pay via direct deposit
Paid training and onboarding
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
13 days PTO + 8 paid holidays
Company-paid life insurance
Clean office environment with strong team culture
Career growth within a national service network
Company
American Residential Services
American Residential Services, a provider of residential heating, ventilation, air conditioning (HVAC), and plumbing services.
Founded in 2006
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
GI Partners
2023-06-08Acquired
2020-09-15Private Equity
Leadership Team
Scott Boose
Chief Executive Officer
Recent News
2025-09-15
Company data provided by crunchbase