Pinnacle Fertility ยท 5 days ago
Patient Experience Coordinator
Portland, OR
Full-time
Onsite
Entry Level
$19/hr - $23/hr
1+ years expPinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming experience for fertility patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care.
Health Care
Responsibilities
Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments
Answer and manage incoming calls, schedule appointments, and provide support to clinical staff
Maintain accurate patient records, process billing information, and collect copays
Ensure the reception area is clean, organized, and welcoming for all visitors
Assist with additional projects and administrative duties as assigned
Qualification
Required
High school diploma or equivalent required
1-2 years of experience in a medical office, customer service, or front desk role
Strong communication, organizational, and multitasking skills
Proficiency with electronic medical records (EMR) and basic computer skills
Preferred
Bilingual in Spanish is a plus
Benefits
Comprehensive healthcare
Dental
Life
Vision insurance
Generous paid time off (PTO)
Paid holidays
Retirement savings program
Company
Pinnacle Fertility
Pinnacle Fertility is a physician-centric fertility care platform.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Beth Zoneraich
Chief Executive Officer
Danielle Kaczmarek-Birk
Assistant CBO Manager
Recent News
2025-12-05
Morningstar.com
2025-11-14
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