Rexel USA · 2 weeks ago
Sales Operations Specialist
2965 Commodore Dr, Carrollton, TX 75007, USA
Full-time
Onsite
Mid Level
3+ years expRexel USA is one of the largest distributors of electrical products in the United States. They are seeking a Sales Operations Specialist responsible for providing sales support, optimizing sales processes, and collaborating with various teams to enhance operational efficiency and customer satisfaction.
Consumer ElectronicsElectrical DistributionInformation Technology
Responsibilities
Optimize the sales process by proactively identifying delays and inefficiencies within order fulfillment and customer processes
Lead the implementation of the strategic initiatives to improve operational efficiency and enhance customer satisfaction, including inventory management, business profitability, and timely delivery
Collaborate with sales, marketing, supply chain, and finance teams to align sales operations with overall business objectives
Evaluate, implement, and optimize sales technology tools and systems, such as CRM Software, sales automation tools, and analytics platforms
Complete data analysis to identify trends, make informed decisions, improve processes and support sales teams’ initiatives using business tools
Support sales teams with training and documentation
Maintain sales process policies, procedures, and best practices
Lead the process standard for new local initiative
Be responsible for executing standard sales processes in the region while enhancing and adapting them to meet local market needs and challenges
Assist with order processing and addressing standard customer service requests, while serving as an escalation point for complex or urgent customer service issues beyond standard requests to ensure timely resolution
Other duties as assigned
Qualification
Required
3+ years of experience in Sales, procurement, and/or operations
Experience in the electrical distribution industry a plus
Experience working with CRM systems (e.g., Dynamics) and sales analytic tools
Experience in project management
High School or GED - Required
Knowledge of electrical distribution industry, current market, customers, suppliers, and competitors
Understanding of the sales process through the lifecycle of an order
Solid presentation skills
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
Ability to prioritize workload and seek process and productivity improvements
Preferred
4 Year / Bachelor's Degree - Preferred
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities – We like to promote from within
Company
Rexel USA
Rexel USA is an electrical supply distributor with a wide range of products for any electrician, contractor.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2012-01-01Acquired
Leadership Team
John Kerkhove
Vice President,Supplier Relations
Recent News
Orange County Business Journal
2025-09-12
2025-07-25
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