MacDonald-Miller Facility Solutions · 3 hours ago
HR Operations Manager
Seattle, WA
Full-time
Onsite
Senior Level
$115K/yr - $145K/yr
5+ years expMacDonald-Miller Facility Solutions is the Northwest's leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. They are seeking an HR Operations Manager to lead their HR Business Partners and HR Operations team, ensuring operational efficiency and compliance throughout the employee lifecycle.
Mechanical Design
Responsibilities
Take full ownership of HR systems and tools—driving reliable administration, strong data integrity, accurate reporting, and high adoption across the organization. Ensure systems effectively support end-to-end HR processes and day-to-day execution
Ensure ongoing compliance with federal, state, and local employment laws. Develop, refine, and consistently apply clear, practical HR policies and procedures that scale with the business and support confident decision-making
Lead, coach, and develop the HR Business Partners and HR Operations team, including hands-on support where needed. Build a team culture grounded in accountability, collaboration, and continuous improvement
Serve as a hands-on leader in employee relations, guiding complex cases and investigations with consistency and fairness. Partner closely with managers and HRBPs to strengthen performance management, workforce planning, and change execution
Streamline and standardize HR workflows to improve efficiency, clarity, and responsiveness. Lead practical improvements that enhance the employee experience while ensuring HR operations remain reliable, scalable, and people-centered
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or a related field
5+ years of progressive HR experience, including at least 3 years in a leadership role overseeing HR operations and systems
Proficiency with HRIS platforms, data analytics, and process automation tools
A hands-on, trusted leader who develops, coaches, and empowers HR Business Partners and HR Operations team members while staying close to the work
Highly knowledgeable in employment law, compliance, and policy application, bringing consistency and confidence to complex situations
A systems- and process-minded operator who thinks strategically but executes effectively, turning ideas into scalable, practical solutions
A clear, confident communicator and problem solver who can navigate employee relations, partner with leaders, and drive resolution
Taking full ownership of your learning, decisions, and outcomes in an environment with minimal handholding and no micromanagement
Thriving in a lean, high-accountability culture where you are expected to lead broadly, improve operations, and deliver measurable impact year over year
Working in a transparent, collaborative environment that values innovation, continuous improvement, and a supportive, people-first culture
Benefits
Medical, dental, and vision insurance for employees (coverage available for dependents with shared premium).
401(k) retirement plan with company matching.
Paid time off (vacation, sick leave, and holidays).
Disability income protection, including short-term and long-term disability.
Employee and dependent life insurance.
Wellness Program.
Employee Assistance Program (EAP).
Company
MacDonald-Miller Facility Solutions
MacDonald-Miller Facility Solutions is a full-service, design-build mechanical contractor in the Pacific Northwest.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rory Olson
Chief Executive Officer
Recent News
2025-11-18
2025-03-11
Business Wire
2024-12-10
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