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Tradesmen International · 1 week ago

National Account Manager - Remote - East Coast

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

Tradesmen International is seeking a National Account Manager who will be responsible for establishing contracts and managing national account portfolios. The role involves generating revenue, building client relationships, and ensuring client satisfaction through effective communication and strategic account management.

ConstructionHuman Resources

Responsibilities

Generate and Drive Profitable Revenue

Maintains and exceeds sales goals set by the Company

Generates sales leads and prospects for Clients

Makes direct sales calls and presentations to Clients at their place of business

Educates Prospects and Clients about the relationship between the use of a highl skilled variable workforce and productivity and profitability

Registers new Clients according to the business plan and educates the Client about the benefits and terms of doing business with Tradesmen

Establishes a process whereby their clients pay Tradesmen within the payment terms of our contract

Attends trade-related association and networking events; participates on association committees

Follows up with registered Clients to build relationships, to create an initial order, and to keep Clients actively using Tradesmen when our Field Employees are productive for them by regularly visiting the Client’s place of business such as corporate headquarters, key project sites and or regional offices

Builds ongoing relationships with each Client’s senior management, office personnel, and jobsite superintendents by regularly visiting the Client’s place of business and by other means

Conducts follow up communication with Client after Field Employee dispatch to ensure Client satisfaction and quality control

Delivers periodic Employee evaluations to Client

Decides how to deal with Client issues and complaints in a proactive and professional manner and with a sense of urgency

Develop a strategic account plan for each client and their portfolio

Maintains and updates client information such as key contacts, business plan and strategy in Salesforce

Works collaboratively with Tradesmen Field Sales, Recruiting, Workforce Development and Corporate resources to achieve the desired business results

Inspires teamwork and accountability by developing collaborative relationships with Field Sales designed to drive profitable top line revenue

Closes through logical steps by reinforcing the purchase decision in a multiphase sale by setting an objective for each stage, gaining agreement, and identifying customer verifiable outcomes

Ability to negotiate Win-Win solutions with clients

Possesses strong communication skills and executive presence

Attend required meetings, including One on One meetings with the Sales Manager, Operations meetings, Business Development meetings, and Sales Training meetings

Supports the field with any work-related injuries for investigation by being informed of the incident and communicating with key corporate client contacts on cause and remedy

Supports the recruitment process by encouraging Employee referrals from top Field Employees and hands out referral program literature as appropriate

Remains updated on, and adheres to, all procedures detailed in the Field Office Procedures Manual

Participates in field and classroom training activities within specified timeframes

Performs other duties as assigned by the Director of Enterprise Sales

Qualification

National Account ManagementB2B Sales ExperienceClient Relationship ManagementCRM SoftwareSales Strategy DevelopmentMicrosoft Office SuiteCommunication SkillsInterpersonal Skills