Service Metal Products ยท 1 week ago
Desktop Support Technician - IT
Service Metal is a Master Distributor of industrial pipe fittings, valves, and flanges. They are hiring a Desktop Support Technician to provide critical IT support for employees at their Houston Warehouse.
HardwareIndustrialManufacturingWholesale
Responsibilities
Respond to all IT Help Desk communications to resolve issues
Perform network troubleshooting issues
Perform M365 administration remotely
Update internal users' software and applications
Work together as a team with the IT Department to accomplish goals
Develop training material for employees on new hardware and software
Qualification
Required
B.S. in Computer Science, or STEM related education, or equivalent experience. Our team values real world experience
Experience with managing devices remotely using Remote Desktop Sessions
Experience with WindowsM365 administration
Experience with setting up basic LAN networks
Must be able to multi-task
Must be able to work without direct daily supervision
A team player looking to accomplish company goals with hard work and a positive attitude
Benefits
Premiums fully paid by the company for Health, Dental, Life, and Disability insurance
Health Reimbursement Account (HRA)
401K retirement plan with a 3.5% match from the company
Participation in a profit-sharing plan, with a discretionary company contribution, after the first year
PTO (Paid Time Off) is earned weekly
Paid holidays
A floating holiday
Paid parental leave
Yearly bonus based on the company meeting targeted goals
Company
Service Metal Products
Service Metal is a Master Distributor of industrial pipe fittings, flanges, and valves.
H1B Sponsorship
Service Metal Products has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase