UW Credit Union · 2 weeks ago
Peak Time Teller: Northport
Madison
Full-time
Onsite
Entry Level
$20.50/hr - $20.50/hr
1+ years expUW Credit Union, a leading financial institution in Wisconsin, is seeking a Peak-Time Teller for their Northport branch. In this role, you will provide exceptional member service by performing various transactions and ensuring member satisfaction.
BankingFinancial ServicesMortgage
Responsibilities
Be the face of UW Credit Union by providing front facing member service at the Northport branch location
Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
Maintain a high degree of knowledge in all UW Credit Union products and services
Ensure all members requests are processed accurately and efficiently
Adhere to UW Credit Union’s Cash Management policies and procedures
Research all teller transactions when potential errors are identified, and communicate with affected members
Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
Consistently seek out opportunities to exceed member expectations
Qualification
Required
High School Diploma or equivalent
1 year of customer service experience
Demonstrates ability to work with customers of all ages and backgrounds
Excellent interpersonal and professional skills
Team player that can confidently jump in where and when you are needed
Ability to work in an autonomous environment
Benefits
Peak/Part time employees earn paid time-off (pro-rated based on hours worked)
2 weeks paid Caregiver Leave (pro-rated based on hours worked)
2.5 weeks paid New Child Leave (pro-rated based on hours worked)
16 hours paid volunteer time annually
Paid holidays (if normal work schedule falls on a recognized holiday)
Personal development and peer connections through Employee Community Groups
401k option with company match of up to 5%, plus approximately 4% discretionary match
Annual variable bonus reward
Employee Assistance Program
And more!
Company
UW Credit Union
UW Credit Union is a provider of a full range of consumer financial services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Paul Kundert
President/CEO
Brad McClain
CFO
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