Rocket Pest Control · 2 weeks ago
Sales Entry Government Specialist
Rocket Pest Control is an out of this world company looking for the best people to help us be the trusted choice in pest control! The Sales Entry Government Specialist will manage all aspects of government accounts, ensuring accurate setup and maintenance of government participants and services while collaborating with the sales team to resolve any issues related to order accuracy.
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Responsibilities
Reviewing electronic customer agreements in Sales Center (PestPac)
Ensuring the agreement is filled out completely and correctly and all necessary steps in the Rocket sales process were followed. Verifying the accuracy of documents before entry
Conducting regular reviews of sales data to identify and correct any discrepancies or errors
Collaborating with the sales team to resolve any issues related to order accuracy
Identifying and escalating any discrepancies to the sales professional who submitted the document and working with them to correct errors
Communicating effectively with internal stakeholders to address inquiries related to sales entries
Providing administrative support to the sales team, including maintaining customer records, updating contact information, and assisting with customer inquiries
Verifying ownership of the agreement for sales and commission credit has been entered correctly in PestPac as well as tracks any Tech and customer referral credits
Generating and analyzing sales reports as needed
Assisting in preparing periodic reports for management to track sales performance and trends
Setting up the service accounts for new customers
Verifying payment information has been received and processed
Creating and scheduling service or work order for technicians on the initial service
Following up with customers after the initial service has been completed by the technician for quality purposes
Providing support to other departments as needed
Qualification
Required
High School diploma or equivalent
Must have excellent written and verbal communication, with emphasis during telephone calls, follow-ups, and correspondence
Working knowledge of Microsoft Word, Excel and Outlook required
Reliable transportation to and from work
Ability to calculate basic math
Must be able to pass a seven-year criminal background check
Must be able to pass company drug screen and/or substance abuse testing
Preferred
Previous experience in sales support, order entry, or a similar role is preferred
Benefits
8 Company-paid Holidays (Full-Time Only)
10 Days of Paid-Time Off (Full-Time Only)
Company-Paid group life insurance (Full-Time Only)
Medical, Dental, and Vision plans (Full-Time Only)
Retirement Plans with Company match including 401k up to 5%
Employee Assistance Programs