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Applegreen · 2 months ago

Assistant Restaurant Director - Multi Unit Quick Service

Windsor, NJ

Full-time

Onsite

Mid Level

$80K/yr - $85K/yr

3+ years exp

Applegreen operates over 80 travel plazas across the Northeast and Midwest, providing convenience and a range of food options. They are seeking an Assistant Restaurant Director to manage day-to-day operations, collaborate with the Plaza Director, and ensure customer satisfaction and financial performance.

Retail

Responsibilities

Assume full responsibility for the travel plaza in the absence of the Plaza Director

Lead the day-to-day activities of associates and plaza leadership to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards

Assist with monitoring progress towards targeted financial and performance objectives then support strategic changes to sustainably maximize performance and profitability

Ensure that each food and beverage concept within the plaza is adhering to the required brand standards

Contribute to an engaging work culture of continuous learning, information/skill sharing and professional development, by modeling behavior and maintaining a culture of accountability

Consistently recruit, develop, and retain strong teams to maintain appropriate staffing levels across the plaza

Support the supervision and management of plaza leadership to ensure they are meeting their individual goals, their business goals, and appropriately supervising & managing their direct reports

Ensure compliance with company policies & procedures along with local, state, & federal laws

Handle customer inquiries and complaints in a professional and timely manner

Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance

Qualification

Restaurant leadershipCost controlQuality standardsMicrosoft SuiteServSafe CertificationChange managementCommunication skillsCollaboration skills

Required

High school diploma or general education development (GED) equivalent

3+ years of proven success in restaurant or retail leadership

Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds

Occasionally attend meetings or travel to support other locations

Utilize computerized software and systems such as Microsoft Suite, payroll & time keeping software, inventory management software, and various point-of-sales systems

Ability to operate in and navigate through ambiguity, drive clarity, and effectively manage change in a fast-paced environment

Demonstrate excellent communication and collaboration skills

Possess a proven background in maintaining strong cost control and quality standards