Apply on Employer Site

Louis Vuitton · 1 week ago

Client Care Associate/Client Advisor - Portland

Portland, OR

Part-time

Onsite

New Grad, Entry Level

$21/hr - $26/hr

Louis Vuitton is seeking an organized, motivated Client Care Associate/Client Advisor. In this role, you will act as an ambassador of the brand, ensuring clients receive exceptional service and support while building trusting relationships with them.

ApparelFashionLifestyleRetail

Responsibilities

Dedicate approximately half of your schedule focused on Client Advisor responsibilities and the other half focused on Concierge hosting responsibilities

Discover your Clients and their every need, guide them in every aspect of Client Care and cultivate trusting relationships with them; making sure they feel cherished, understood and a special part of the Louis Vuitton family at every step of their experience

Champion all services offered by Louis Vuitton, and coach all teams to make the difference with every Client

Effectively communicate and educate clients on the intake, repair, and follow up process to set clear expectations

Ensure our Clients are updated at all stages of the repair process, contributing to an overall rewarding client experience

Work as a business partner with the Operations team to define smooth Back Of House processes and routine in order to support the Client Experience

Ensure every Client is treated according to the Louis Vuitton promise to build a genuine relationship and cherish the Client’s time spent at the Maison while making sure that each Client is greeted with the highest degree of courtesy and integrity, partnering with the Client Experience team and collaborate with the store team at large to build a seamless client experience and maintaining daily calendar of client appointments and on-going events in-store

Proactively reach out to Clients to achieve individual and team goals, secure back-of-house efficiency, and support the business strategy and contribute to enhancing the Client Experience in store