Chase ยท 4 months ago
Software Engineer III - SRE/Production Support
10410 Highland Manor Dr, Tampa, FL, 33610, US
Full-time
Onsite
Mid Level
3+ years expJPMorgan Chase is one of the oldest financial institutions, offering innovative financial solutions to a diverse clientele. As a Software Engineer III within the Payments Technology group, you will design and deliver technology products while supporting various business functions to achieve the firm's objectives.
BankingFinancial Services
Responsibilities
Execute monthly or quarterly deployments, ensuring smooth and efficient implementation of updates and changes
Perform Product Lifecycle Management (PLM) and Service Request (SR) activities to maintain system stability and performance
Support daily production issues by conducting Root Cause Analysis (RCA) for core and code-related problems
Collaborate with Operations and other relevant teams to address and resolve breaks in debit or credit processes
Be able to understand and troubleshoot code written in Java and Spring-boot framework
Utilize AWS services and tools to enhance system performance and reliability
Monitor and manage incident queues to ensure timely resolution and adherence to service level agreements (SLAs)
Maintain incident hygiene by ensuring accurate documentation, categorization, and prioritization of incidents
Conduct post-incident reviews to identify improvement opportunities and prevent recurrence
Apply database querying skills using SQL to analyze and resolve data-related issues
Adds to team culture of diversity, opportunity, inclusion, and respect
Qualification
Required
Formal training or certification on software engineering concepts and 3+ years applied experience
Hands-on practical experience in system maintenance, application support, and operational stability
Proficiency in Java and Python programming languages, with strong debugging skills
Experience in managing deployments and performing RCA in a large corporate environment
Knowledge of AWS services and cloud-based solutions
Proficiency in database querying using SQL
Exposure to agile methodologies and practices, including CI/CD, application resiliency, and security
Strong communication skills to effectively collaborate with cross-functional teams and stakeholders
Preferred
Having exposure to high-volume, low-latency data processing system
Ability to understand the nuances of REST API, MQ, Kafka, Gemfire, Oracle etc
Familiarity with modern front-end technologies
Exposure to cloud technologies
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
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