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Ohio Logistics · 2 weeks ago

General Manager

Fostoria, OH

Full-time

Onsite

Director/Executive

Ohio Logistics is focused on warehouse operations and logistics, and they are seeking a General Manager to oversee daily activities and ensure efficient management of labor and productivity. The GM will be responsible for improving operational systems, maintaining safety standards, and enhancing customer service while managing department managers and supervisors.

LogisticsTransportationWarehousing

Hiring Manager

Tonia Dukes

Responsibilities

Recruit, select, train, assign, schedule, coach, counsel and discipline associates

Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision

Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends

Work closely with the Corporate Operations team to develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping

Analyze process workflow, associate and space requirements and equipment layout; implement changes

Ensure the warehouse operates at maximum efficiency, meeting or exceeding key performance indicators (KPIs) such as on-time delivery, accuracy, and inventory turnover

Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures, complying with legal regulations

Responsible for all department managers and supervisors, with review/approval responsibility for all operations associates

Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site

Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

Work closely with the Corporate Operations Team to set and/or implement policies, procedures and systems and to follow through with implementation

Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses

Analyze financial performance regularly, identifying areas for cost savings and efficiency improvements. Prepare and present financial reports, forecasts, and performance metrics to senior management

Communicate with safety department to ensure all processes remain compliant with OSHA and other governmental regulations

Ensure all team members are properly trained in safety protocols, company policies, and best practices for warehouse management

Qualification

WMS system experienceFinancial performance analysisWarehouse managementMicrosoft Office proficiencyIndustry knowledgeMultitasking abilityCommunication skillsConflict managementOrganizational skills

Required

Above average communication skills – orally and in written format

Basic computer skills in the utilization of Microsoft Word, Outlook and Excel

Experience with a WMS system

Industry experience/knowledge

The ability to provide administrative and professional leadership and direction to a department

Flexibility is required to work with a variety of circumstances, individuals, etc

Organization traits

Conflict management skills

Ability to multitask