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Mastercard · 2 days ago

Director, Innovation Consulting

New York City, New York

Full-time

Onsite

Lead/Staff

$174K/yr - $274K/yr

Mastercard is a global leader in digital payments, and they are seeking a Director of Innovation Consulting to lead innovation initiatives within their Digital Labs team. The role involves facilitating customer engagements, driving innovation programs, and advocating for product innovation within Mastercard's customer base.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Drive the execution and successful delivery of multiple customer engagements for the Digital Labs team which will include innovation consulting, execution of innovation culture programs and delivery of Mastercard innovation products

Engage in internal advocacy and business development for Digital Labs by staying in close contact with the local Mastercard teams across North America to identify new opportunities and support the sales process

Lead groups through activities such as envisioning / ideation, product planning, issue resolution, action planning, assumptions testing & product prototyping as well as requirements gathering

Create new innovation tools and templates & collation of existing best in class methods to create standardized methodologies & practices for rapid innovation

Facilitate client events, using best practice processes and techniques in the area of design thinking, ideation methodologies, agile development (design sprints and rapid prototyping) and in agile product management

Lead small teams and large groups of professionals with multi-faceted skills sets and different motivations/ agendas to create new product innovations

Contribute to the development of new Digital Labs innovation programs and products and the enhancement of existing Digital Labs innovation methodologies that can be delivered to customers

Keep informed on emerging technologies and innovations in the payments and commerce space and identify potential opportunities for the Digital Labs team to develop product prototypes that would be relevant to the customer base

Explore and support development of Mastercard Labs’ relationships with external partners

Qualification

Product innovationAgile product managementDesign thinkingRapid prototypingPayments technologyFacilitation skillsAnalytical skillsLeadership skillsCommunication skillsTeam collaboration

Required

Demonstrated experience in product innovation and consulting

Be a highly skilled group facilitator—with a wealth of experience leading multi-disciplinary groups through such activities as strategic planning, journey mapping, issue resolution, brainstorming and requirements gathering/definition

High energy, can-do attitude, very strong sense of ownership and desire to succeed with commensurate analytical and strategic skills

Experience using AI tooling for efficiency in role

Executive-level presentation skills—must have persuasive 'presence' and ability to effectively communicate technology to business people and business to technology people

Understanding / experience of innovation frameworks and practical technology application experience

Payments technology knowledge or experience in the industry is a huge advantage

Organized, with an ability to provide expert facilitation skills in environments where the team agenda is not clear and the obvious solutions are not always the most appropriate

Leadership skills—must be able to influence others and navigate complex relationship scenarios & must be able to influence others without direct reporting relationships

Will value and promote having strong processes as a way of achieving consistent, high quality, repeatable results

Experience in management consultancy, product owner or scrum-master roles would be very relevant

Ability to act effectively as a brand ambassador

Willingness to travel

Excellent verbal and written skills

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (540)

2024 (319)