Platinum Management ยท 1 week ago
Property Management Office Assistant
Roslyn Heights, NY
Full-time
Onsite
Entry Level
$20/hr - $25/hr
1+ years expPlatinum Management Group is seeking a Property Management Office Assistant to manage customer relationships and ensure satisfaction. The role involves creating lease agreements, responding to tenant inquiries, and performing various administrative tasks.
CommercialProperty ManagementReal EstateResidential
Responsibilities
Manage and maintain customer relationships, ensuring excellent customer service and satisfaction
Create lease agreements and contracts with tenants and vendors
Handle tenant inquiries, complaints, and requests in a timely and professional manner
Perform administrative tasks such as data entry, filing, and record keeping
Coordinate property maintenance and repairs, ensuring that all work is completed in a timely manner
Qualification
Required
Fluent in English and Spanish
Manage and maintain customer relationships, ensuring excellent customer service and satisfaction
Create lease agreements and contracts with tenants and vendors
Handle tenant inquiries, complaints, and requests in a timely and professional manner
Perform administrative tasks such as data entry, filing, and record keeping
Coordinate property maintenance and repairs, ensuring that all work is completed in a timely manner
A positive attitude, and track record, encompassing the skill and desire take ownership of issues and go above and beyond the norm
Word/Excel/general PC fluency - must be familiar with Excel
Excellent verbal and written communication
Excellent customer service skills
Willingness to learn new skills and processes
Handle day-to-day office management and administrative tasks with diligence and accuracy
Prepare communications such as office memos, emails
Interface with Superintendents to ensure tenant inquiries/issues are resolved
Copy, file, and scan as needed
Answer phones in a professional manner and greet visitors
Preferred
Notary Public prefer
Customer service: 1 year (Preferred)
Driver's License (Preferred)
Company
Platinum Management
Platinum Management is a real estate firm specializing in investment, management, and maintenance services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase