Client Intake Specialist jobs in United States
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Arnold & Smith Law, PLLC ยท 1 week ago

Client Intake Specialist

positionOKC Metro Area
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Arnold & Smith Law is a leading consumer debt defense law firm committed to providing exceptional legal representation. They are seeking a meticulous and detail-oriented Client Intake Specialist to ensure the accurate processing of client information and assist with legal regulations.

Law Practice
Hiring Manager
Bitsy B
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Responsibilities

The ability to answer client emails in a timely manner
Communications with the client so they understand their requirements of the program
Ability to explain documentation over the phone to the client if they need help filing out the paperwork
Must be able to scan documentation in from the client and have the ability to tell the client how to get the documentation you need back to them
Must be able to communicate with all inhouse personnel, if there is more information required

Qualification

Microsoft Office SuiteBilingual EnglishBilingual SpanishCustomer service experienceAttention to detailProfessionalismOrganizational skillsWritten communicationVerbal communicationProblem-solving skillsTeamwork

Required

High school diploma or equivalent required
Strong attention to detail and organizational skills
Excellent written and verbal communication skills
Ability to manage multiple tasks and deadlines efficiently
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Strong problem-solving and analytical skills
Ability to work independently as well as part of a team
High level of professionalism and confidentiality
A customer service mindset, with a commitment to providing a positive experience for clients

Preferred

Associate's degree or higher in accounting, finance, or a related field
At least 1-2 years of experience in customer service, preferably in a law firm, legal services
Bilingual (English and Spanish Speaking)

Benefits

401(k) matching
Dental insurance
Free parking
Health insurance
Paid time off
Vision insurance

Company

Arnold & Smith Law, PLLC

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Founded by managing partners Todd W. Arnold and Dennis J.
dateFounded in 2017
location
Oklahoma City, Oklahoma, US
people-size201-500 employees
web-link
http://www.arnoldsmithlawfirm.com

Funding

Current Stage
Growth Stage

Leadership Team

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Colin Green
Chief Operating Officer
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Dennis Smith
Partner, Founding Member
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Company data provided by crunchbase