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Ennoble Care · 1 week ago

Care Coordinator, Integrated

Jenkintown, PA

Full-time

Onsite

New Grad, Entry Level

$19/hr - $19/hr

Ennoble Care is a mobile primary care, palliative care, and hospice service provider. They are seeking an experienced Patient Care Coordinator to manage scheduling and patient communication, ensuring high-quality service to patients and healthcare professionals.

Health CareMental Health

Responsibilities

Scheduling patient appointments in adherence to Provider availability/area

Prioritize urgent appointment task and schedule them accordingly

Assures that all messages are completed and distributed appropriately

Reschedules patient appointments as needed

Reviews and updates patient insurance information

Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service

Displays excellent communication skills

Reaches out to referring sources for patients expressing difficulty with scheduling

Updates account information at the point of scheduling

Maintains provider daily appointment quota

Have new patients scheduled within 3-5 business days

Insurance preauthorization

Places calls to the patients for the providers when needed

Handles voicemails daily and ensures all inquiries are handled properly

Correctly notate patient charts to maintain up to date accuracy

Qualification

Patient schedulingCustomer serviceHealthcare terminologyMultitaskingMicrosoft Office proficiencyCompassionateEmpatheticTeam playerPositive attitudeAdaptability

Required

Must be comfortable with speaking on the phone for large amounts of the day

Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service

Ability to take accurate notes to document each task in a timely manner

Ability to multitask between different patients and workstreams while remaining organized and efficient with time

Ability to thrive in a fast-paced environment

Must be able to work full-time, Monday through Friday, daytime hours, on-site in Jenkintown, PA

Must be proficient in using a computer, including Outlook and other Microsoft Office programs

Knowledge of basic healthcare terms, conditions, roles, and basic care principles

Candidate must be able to pass a background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis

Benefits

Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.

Paid Time Off

Paid Office Holidays

Paid Sick Time

401(k) with up to 3% company match

Referral Program

Payactiv: pay-on-demand. Cash out earned money when and where you need it!