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Indeed Flex · 1 day ago

Senior HR Compliance Manager

Austin, Texas, United States

Full-time

Hybrid

Senior Level

$110K/yr - $140K/yr

6+ years exp

Indeed Flex is a company that aims to revolutionize the staffing industry by providing job seekers with control and choice. The Senior HR Compliance Manager is responsible for maintaining and improving HR compliance processes, managing relationships across departments, and ensuring adherence to employment laws and regulations.

Staffing Agency

Responsibilities

Develops, implements, and updates HR policies and procedures specific to Flexer population to ensure compliance with all applicable labor laws and internal standards

Stays up-to-date on changes in federal, state, and local employment laws (such as FMLA, FLSA, ADA, EEO, OSHA) and assesses their impact on the organization. Develops recommendations for changes in product and functional processes and partners with leadership to ensure compliance

Conducts regular internal and external audits of HR Compliance practices, such as I-9 and wage/hour compliance, and assesses potential risks to the business

Partners with Learning & Development to create and deliver training programs to educate Flexperts and managers on compliance policies, procedures, and legal obligations

Acts as a point of escalation in Investigating and resolving Flexer and Client complaints or incidents related to HR compliance, documenting findings and recommending corrective actions. Monitors for trends and reports to the HR Director and VP of HR with recommended actions. Manages a caseload of higher-risk cases and partners with clients and account teams to find resolutions that mitigate the risk to the organization

Maintains accurate and up-to-date documentation of all HR-related policies and employee records to demonstrate compliance. Maintains metrics tracking for monthly reporting and supports market and client specific reporting as needed

Partners with other departments like Legal and Payroll to ensure all company practices align with HR compliance standards. Identifies and resolves issues through proactive communication with impacted teams

Advises company leadership on potential risks, areas for improvement, and best practices for ethical and compliant product and service delivery

Oversees a team of HR Compliance Specialists and Associates, assisting with day-to-day tasks and ensuring the team is properly trained on the tasks required

Compiles various reporting to track issues and concerns as well as volume of workload by area of responsibility and submit as part of the monthly Management Information reporting

Acts as a point of escalation for vendor compliance issues including those specific to background investigations, I-9/Everify completion, drug screen results, unemployment response completion and verifications of employment

Identifies areas of opportunity within the product for enhancement and efficiency with the employee experience in mind and partners with service groups to implement improvements. Evaluates product changes against a risk matrix that takes into account employee experience, legal requirements, financial and reputational risk, and contractual compliance

Assists with responding to internal and external HR compliance related queries, including responding to salesforce and slack tickets as they come through. Adheres to internal processes for completion of background investigations, I-9s, drug screening, unemployment, verifications of employment, HR investigations, requests for accommodation and review of client documents

Assists the Director with identifying performance gaps and developing appropriate training and metrics to foster a culture of accountability and continuous learning and improvement within the team

Acts as a subject matter expert in employment regulations and Indeed Flex policies and consults with service groups as needed to provide information that will allow them to make informed decisions. Supports client implementations by providing guidance and weighing in on contractual requirements

Completes ad hoc projects as required by the needs of the business

Qualification

Regulatory compliance knowledgeEmployment law familiarityInternal audits experienceAnalytical skillsHR systems familiarityCommunication skillsDiscretionSense of urgencyMicrosoft OfficeGoogle WorkspaceProblem-solving skillsOrganizational skillsInterpersonal skillsAttention to detailIntegrityConfidentiality maintenance

Required

Minimum six (6) years of professional experience in a role within the Recruitment or Human Resources function(s)

High level of familiarity with regulatory compliance and laws related to employment and hiring, including but not limited to: FLSA, FMLA, ADA, Title VII and EEO

High level of familiarity with the I-9 Employment Verification form and e-Verify process, USCIS and DHS and maintaining compliance with the E-Verify MOU

High level of knowledge of employment-based background screening processes and compliance with FCRA and state ban the box laws

Excellent analytical, problem-solving, and organizational skills

Strong communication and interpersonal skills, both written and verbal

Ability to interpret legal information and apply it to company practices. Strong sense of urgency as it relates to legal matters

Proficiency with Microsoft Office or Google Workspace suite of software

Strong attention to detail

A high level of discretion and integrity

Ability to maintain highly confidential compliance matters

Experience in conducting internal audits and risk assessments

Familiarity with HR systems and data management