Apply on Employer Site

Hennessy Automobile Companies · 3 days ago

Used Car Sales Manager

ATLANTA,GA,US

Full-time

Onsite

Mid, Senior Level

2+ years exp

Hennessy Automobile Companies is seeking a Used Car Sales Manager to ensure customer retention and profitability of the pre-owned profit center. The role involves managing the inventory of pre-owned vehicles, conducting market analyses, and overseeing the refurbishing process of used cars.

AutomotiveCustomer ServiceRetail

Responsibilities

Ensures customers retention and the profitability of the pre-owned profit center

Maintains pre-owned vehicle inventory

Monitors customers' likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to stock

Responsible for partnering with third party vendors and the service department to complete internal service work on used vehicles prior to entering lot inventory

Manages the refurbishing of previously used vehicles (reconditioning)

Ensures that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations

Plans and manages the display of vehicles in the parking area and helps manage the inventory lot

Routinely walks the lot to inspect overall condition of inventory, advertising, banners and area grounds

Ensures that the required stickers have been updated and applied to used inventory

Meets and greets all customers early in sales process and stay actively involved throughout process

Inspects and appraises all incoming used vehicles

Keeps up-to-date on the current market and current evaluations of previously used cars

Presents purchase value to customer and ensure all customers have option to purchase as part of sales process

Trains and motivates the personnel reporting to him/her and participates in hiring this personnel, together with his/her supervisor

Handles and resolve customer issues or concerns promptly and professionally

Ensure high standards are held for delivery of vehicles to customer

Ensure that sales representatives understand and follow dealership policies at all times

All other duties assigned

Qualification

Automotive Sales ManagementVehicle AppraisalsInventory ManagementCustomer ServiceFinance OperationsTeam TrainingCommunication Skills

Required

Two years of previous experience as an Automotive Pre-Owned Sales Manager/Director

Well-versed in vehicle acquisitions, vehicle appraisals, merchandising, managing the vehicle reconditioning process, managing inventory, and retailing used cars

Experience and knowledge of finance operations

Knowledge of bank programs and ability to create excellent lender relationships

Excellent communication and customer service skills

Regular and predictable attendance

Scheduled shifts will include evening hours, weekends, and holidays