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HomeTrust Bank · 2 months ago

Wire Transfer Specialist

Charlotte, North Carolina, United States

Full-time

Onsite

Senior Level

5+ years exp

HomeTrust Bank is a community-focused financial institution committed to providing value-added community banking. The Wire Transfer Specialist is responsible for processing, verifying, and monitoring wire transfer transactions, ensuring compliance with regulations, and providing exceptional service to clients.

BankingCommunitiesFinancial Services

Responsibilities

Serve as a subject-matter expert regarding all Domestic and International Wires

Perform all operational support duties of the Wire Transfer Department including but not limited to creating, verifying, sending, and receiving domestic and international wire and funds transfers, service message submissions, and wire recalls via Payments Exchange, Fedwire, SWIFT, and other internal systems

Assure all necessary wire information is properly and accurately completed in compliance with regulatory and bank policy requirements

Ensure proper authorization and approval are obtained for all transactions

Manage wire-related inquiries and requests across all bank communication channels, providing prompt and accurate responses to bank personnel to ensure that escalated customer issues are researched and addressed correctly and timely

Monitor and reconcile daily wire transfer activity and resolve any exceptions or discrepancies promptly

Review and modify processes and procedures routinely to ensure compliance and improve efficiency

Review and monitor wire and funds transfer transaction activity through reports to track trends and usage

Maintain accurate and updated electronic records of all correspondence related to wire or funds transfer transactions and ensure documentation is retained in accordance with Bank established record retention time frames

Assist with maintaining training materials regarding wire products and services and updates to policies and procedures

Assist with implementing fraud prevention measures and escalating suspicious activity as needed

Support system updates, testing, and enhancements related to wire transfer processing

Assist with reviewing, processing, and performing daily operational duties

Crosstrain to perform other functions and duties assigned in Bank Services

Maintain confidentiality and security of sensitive information

Adhere to all corporate policies and procedures, Federal and State regulations, and laws

Complete all mandatory annual compliance training

Follow regulatory requirement including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws

Perform other duties and special projects as assigned

Qualification

Wire transfer experienceBanking regulations knowledgeFraud prevention measuresMicrosoft Office proficiencyAccounting knowledgeCommunication skillsAttention to detailTeam collaboration