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Pearce Services · 9 hours ago

Senior Critical Power Field Technician

Dallas, TX

Full-time

Onsite

Mid, Senior Level

$40/hr - $50/hr

3+ years exp

Pearce Services is the nation’s leading independent service provider for critical telecommunication and renewable energy infrastructure. They are seeking a Senior Critical Power Field Technician to support customers with onsite preventive, corrective, and restorative maintenance of critical power systems.

AutomotiveInformation TechnologyTelecommunicationsWireless

Responsibilities

Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment

Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment

Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations

Customer relationship building – Provide excellent customer service and upsell products

Field troubleshooting calls from customers to a satisfactory resolution

Quickly respond to critical situations

Teach and mentor crew members on proper techniques for site work, troubleshooting, repair, and analyzing site data

Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies

Specific duties may vary or evolve over time based on business and client needs

Qualification

Critical power systemsAC/DC electrical principlesTroubleshooting skillsTest equipment operationElectronics schematics interpretationCustomer serviceJudgmentMentoring skills

Required

Prior military training in electronics or avionics (A School, AIT, etc.) preferred

Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability -OR- Minimum of five (5) years serving in an OEM service environment in the critical power space

Good understanding of AC/DC electrical principles

Knowledge of test equipment operation, such as multi-meters and battery test equipment

Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level

Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards

Outstanding work ethic, punctuality, trustworthiness, and reliability – you will set the pace as a senior UPS/ Critical Power Engineer

Good judgment with the ability to make timely and sound decisions within fast-paced changing priorities

Candidates must be able to comply with OSHA and applicable DOT Standards

Must have a valid driver's license with an acceptable driving record (if driving a Company Vehicle) and pass a pre-employment drug screen

Ability to lift and/or move up to 110 pounds

Ability to kneel or crouch periodically

Ability to stand for extended periods of time

Ability to travel for multiple days with Per Diem as projects require