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Navaide · 3 weeks ago

Organizational Change Management Lead (Hybrid)

Washington, DC

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Navaide is a mission-focused, woman-owned consulting firm dedicated to empowering organizations through innovative solutions. The Organizational Change Management Lead will drive the adoption of new processes and technologies across large-scale enterprise transformations, ensuring successful transitions and user engagement.

Cyber SecurityData ManagementInformation Technology

Responsibilities

Serve as the primary change leader for enterprise digital transformation programs, delivering consistent communication, stakeholder engagement, and user adoption support across business units and functional organizations

Serve as a trusted change advisor for program leadership, command stakeholders, and end-user communities, helping them navigate process changes, technology enhancements, and organizational impacts

Apply human-centered design and change management principles to ensure transformation efforts prioritize user needs, clarity of communication, and ease of adoption

Develop and implement stakeholder engagement strategies, identifying change impacts, preparing messaging, and guiding users through process and system transitions to ensure adoption, compliance, and operational continuity

Coach project teams and local change champions on communication best practices, readiness planning, and reinforcing new ways of workings

Support senior leaders and sponsors in communicating priorities, reinforcing expectations, and championing adoption of transformation initiatives and continuous improvement goals

Surface risks, change barriers, and user concerns early, delivering clear, actionable recommendations to sponsors and decision-makers

Develop and deliver communications including leadership briefings, readiness assessments, FAQs, newsletters, training content, deployment communications, and end-user support materials

Build, mentor and manage a network of change agents across departments, functions, and project teams to sustain adoption and reinforce desired behaviors

Qualification

Organizational Change ManagementDigital TransformationStakeholder EngagementSAP TransformationsEnterprise ModernizationCoaching SkillsCommunication SkillsMentoring Skills

Required

Prior experience supporting large-scale organizational transformation or enterprise modernization initiatives

Demonstrated experience leading change management activities for digital transformation, enterprise systems implementations, or process modernization programs

3-5 years of Demonstrated experience leading change management activities for digital transformation, enterprise systems implementations, or process modernization programs