Chaparral Medical Group Inc · 12 hours ago
Medical Office Receptionist - Float
Pomona Valley, CA
Full-time
Onsite
Entry Level
2+ years expChaparral Medical Group (CMG) is a leading primary and multi-specialty care provider in California’s Inland Empire, partnered with Akido Labs to enhance healthcare delivery. The Floating Medical Office Receptionist plays a crucial role in providing front office and patient access support across multiple clinic locations, ensuring a seamless and compassionate patient experience.
Health CareMedicalPersonal Health
Responsibilities
Provide front desk and patient access support across multiple CMG clinic locations as assigned
Serve as a welcoming first point of contact for patients, demonstrating Akido’s values of empathy, respect, and accountability
Check patients in and out accurately, verifying demographics, insurance eligibility, and required documentation
Schedule, reschedule, and confirm patient appointments in accordance with clinic workflows
Manage incoming phone calls, messages, and patient portal inquiries in a timely and professional manner
Collect copays and patient balances and process payments per CMG policy
Ensure accurate and timely documentation within the electronic health record (EHR)
Communicate effectively with clinical teams, providers, and leadership to support efficient clinic flow
Assist with referrals, authorizations, and medical records requests as needed
Maintain strict adherence to HIPAA, compliance standards, and organizational policies
Adapt quickly to varying clinic workflows, staffing models, and patient volumes
Provide coverage during staff absences, vacations, or periods of increased demand
Qualification
Required
High school diploma or equivalent
Minimum of 2 year experience in a medical office, patient access, or front desk role
Strong customer service and interpersonal communication skills
Proficiency with EHR and scheduling systems
Strong attention to detail and organizational skills
Ability to multitask in a fast-paced, team-based environment
Ability and willingness to travel between CMG clinic locations as required
Flexibility and adaptability in dynamic clinical settings
Professional and patient-focused demeanor
Dependability, punctuality, and accountability
Preferred
Preferably with primary care or ambulatory clinic experience
Preferably with prior experience working in a float or multi-site role
Bilingual (preferred but not required)
Familiarity with insurance verification, referrals, and authorization workflows, preferred
Commitment to Akido and CMG's mission to improve care delivery
Benefits
Medical, Dental and Vision Coverage
Supplemental benefits including Life Insurance
401 (K)
Sick leave
Paid holidays
Company
Chaparral Medical Group Inc
Over the past 40 years, Chaparral Medical Group (CMG) has established itself as a leading primary and multi-specialty care provider for California’s Inland Empire.
11-50 employees
H1B Sponsorship
Chaparral Medical Group Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (2)
2020 (2)
Funding
Current Stage
Early StageCompany data provided by crunchbase