CarHop Auto Sales and Finance · 3 days ago
Collector/Account Manager $20.00, Monday - Friday, Excellent Benefits, Paid Holidays, PTO, 401k
CarHop is an industry-leader in the Buy-Here, Pay-Here marketplace, specializing in helping those with imperfect credit achieve transportation independence. The Account Manager will be responsible for interacting with customers regarding their auto loans and resolving delinquent accounts.
FinanceLending
Responsibilities
Placing outbound calls & accepting inbound calls from CarHop Finance customers
Face to face interaction with customers regarding the status of their auto loan
Utilizing your communication and negotiation skills to resolve the delinquent account
Qualification
Required
High school diploma or equivalent
Strong verbal and written communication skills
Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance
Professional, detail-oriented, well organized and efficient
Strong/Advanced negotiation, counseling and problem solving skills
Must successfully complete pre-employment criminal background inquiry, and results must be consistent with company standards
Preferred
Previous customer service experience, face-to-face or call center, is preferred, but not required
Specific experience in the area of de-escalation, retention, or issue resolution is helpful
Benefits
Guaranteed hourly pay - $20.00/hr
Full health benefits (Medical/Dental/Vision/Flex spend/401k w/ match)
Paid time off and great work/life balance
Opportunity for advancement
A fun work environment filled with awesome people
A rewarding job experience helping people drive & changing lives
We give you the tools you need to succeed with regular training and coaching
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance
Company
CarHop Auto Sales and Finance
CarHop is a growing, nationwide, auto sales & finance company with a "can do" attitude and a friendly work environment.
Funding
Current Stage
Growth StageRecent News
2022-08-03
Company data provided by crunchbase