Delta Light Group North America · 6 days ago
Lighting Application Engineer
Delta Light Group North America is a client-centered house of brands known for their innovative lighting solutions. The Lighting Application Engineer will support the technical needs of sales and customer service by creating submittal drawings, performing lighting calculations, and providing project updates to customers.
Electrical & Electronic Manufacturing
Responsibilities
Support the Sales, Quotes, and Customer Service teams as the go-to person for answering technical questions, creating submittal drawings for configurable lighting systems, and performing lighting "take-offs" required to create quotes
Perform lighting point by point calculations to validate customer designs
Prepare accurate material count estimates for commercial bids
Work with internal teams to determine the feasibility of customer requests including technical, manufacturing, and cost estimation
Support Sales and Product Management by investigating technical details, including certification changes or modifications and providing cost estimates
Provide project updates to customers and internal stakeholders
Relay current customer needs and pain points to product teams
Resolve technical issues for existing customers with the goal of increasing retention and customer satisfaction
Qualification
Required
Bachelor's Degree in Engineering, Architectural Engineering, Lighting Design or equivalent experience
10%-20% travel to other US factories for in depth product training
Project management, and presentation skills
Strong technical knowledge of lighting products and lighting systems
Ability to read lighting layouts, lighting manufacturing, engineering drawings, and schematics
Proficient with all Microsoft Office tools especially Outlook, PowerPoint, Excel and Word
Proficient with AutoCAD able to create complex 2D submittal product configuration drawings
In-depth knowledge of the architectural lighting industry and its key players
Ability to adapt to a fast-paced and changing environment
Strong analytical and problem-solving skills
Self-motivated and results oriented
Preferred
2+ years in the lighting industry, the architectural industry or in architectural products company in a technical, application engineering, sales operational or consultative selling and sales agent relationship position
Experience with photometry and lighting calculations an asset
3D modeling software and rendering capabilities an asset
Company
Delta Light Group North America
Created to provide specialized services to all its brands, Delta Light Group is an ambitiously growing, client-centered company offering high-quality, smart-design lighting solutions for the architectural, commercial, and private sectors.