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Coherent Corp. · 5 days ago

Technical Sales Specialist

375 Saxonburg Blvd, Saxonburg, PA, 16056, US

Full-time

Onsite

Entry, Mid Level

$71K/yr - $96K/yr

2+ years exp

Coherent Corp. is a global leader in lasers, engineered materials and networking components. They are seeking a Technical Sales Specialist to provide technical product support, coordinate quality improvement projects, and serve as the primary interface between Sales and Product Management for assigned product lines.

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Responsibilities

Provides technical product support within the Coherent Optical Solutions division

Provides technical details and customer specification to application engineering or product managers

Support internally the creation of product specs per customer requirements for quotation and manufacturing, pre-sales and post-sales support of specialty product designs

Coordinate long-term quality improvement projects between customers and Coherent

To provide a high level of support and leadership to assigned key accounts, it is critical that the incumbent deal directly with end customers, account management, and other support functions in a professional and timely manner as well as maintains a high level of customer intimacy unique to the role of TSS

Serves as the primary interface between Sales and Product Management for assigned product lines

Give guidance to KAMs/AMs regarding customers with challenging technical requirements

Lead for internal product training focused on Business unit and product lines

Qualification

Technical Sales ExperiencePhysicsEngineering BackgroundProduct Application SupportCustomer Relationship ManagementProblem Solving SkillsInterpersonal SkillsCommunication SkillsAdaptabilityTeam Collaboration

Required

A BA/BS degree in Science or Engineering; Background in Physics, Optics, Lasers, Electro-Optics, or Photonics

2-5yrs experience in Technical Sales or Technical support

Ability to understand the customer's application, need, or opportunity and support the design of a solution that appropriately addresses the business need

Provide product application support to global sales team and external customers

Ability to systematically gather, assess and apply technical, operational and sales information for business decisions

Be able to understand complex business processes and data, make decisions independently and implement solutions

Proven ability to effectively transfer technically complex information to an audience with more limited technical expertise

Ability to build and sustain strong business relationships with internal and external customers

Coordinate with engineering and manufacturing teams in product development activities

Supports Product Management team in developing sales and marketing strategies for profitability

Help to establish pricing strategies and guidelines for new product development

Demonstrated problem solving skills

Ability to adapt to change and new technologies

Ability to achieve results independently or by working with others

Ability to recommend and implement improvements