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Fortrea · 1 day ago

Global Study Manager – Clinical Research , Central Labs Services

United States

Full-time

Remote

Mid, Senior Level

$70K/yr - $90K/yr

6+ years exp

Labcorp is a leading global life sciences company that delivers answers for crucial health questions. They are seeking a Global Study Manager to support Central Labs Projects for clinical trials phases I-IV, focusing on client deliverables and project management oversight.

Clinical TrialsHealth Care

Responsibilities

Key contact for clients; Liaison between Clients, CRO, and Labcorp

Ensure successful interactions between Labcorp study team members needed to provide seamless study delivery to the client

Provide project management oversight, focusing on key client deliverables through budget, risk, and milestone management

Facilitate communications between Client and extended Labcorp study team, including Study Design Lead and Regional Study Coordinator

Perform review of Statement of Work (SOW) to ensure quality implementation of client specifics and requirements

Manage a portfolio of global and local studies with varying complexity

Act as an ambassador on behalf of the client within Labcorp Central Labs and across Labcorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills

Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients

Participate in functional meetings and provide input, keeping processes up to date

Comply with Central Labs Global Project Management strategy

Support a culture of continuous improvement, quality, and productivity

Qualification

Client Relationship ManagementProject ManagementClinical Trials ExperienceBudget ManagementCommunication SkillsOrganizational SkillsProblem-Solving Skills

Required

High School Diploma required

6 years of related industry experience

Minimum of 1 year of experience in driving projects, preferably with global teams

Proven success at managing internal and external customers; ability to manage client relationships, deal with escalations, and provide exceptional customer service and support

Demonstrated ability to act efficiently in an environment with dynamic timelines and priorities; strong planning, organizational, problem-solving skills, and ability to manage conflicting priorities