Omni Dallas Hotel ยท 1 week ago
Rooms-Leader in Development | Summer 2026
US-MN-Eagan
Full-time
Onsite
New Grad, Entry Level
$52K/yr - $57K/yrOmni Viking Lakes Hotel is seeking a Leader in Development in their Rooms Division. This position is designed for individuals looking to start a career in hospitality, focusing on management training within various hotel operations, particularly in housekeeping and the front office.
Hospitality
Responsibilities
To effectively perform job functions of various front office, ideal services guest services, reservations and housekeeping positions
To complete LID learning contracts and perform assigned management functions to aid in management development initiatives
Completion of LID learning contracts; scheduling appointments with contract resources and completing monthly LID progress report
Be familiar with housekeeping systems and equipment; to include daily reports and PDQ standards
Execute room inspections according to standards
Be familiar with all systems and equipments as related to the Front Office (Opera, Nucleus, GoConcierge, Synergy, Vingcard Vision, Two-Way Radio Dispatch, ISD Firepanel )
Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests
Assist with initial and continued training of all line level front office associates - conducting MOS audits and on the spot coaching as needed
Assist with shift coverage in the event of call-offs of staff
Represent the Omni Brand and Culture at all times; meeting the expectations outlined in the Omni leadership competencies. Reinforce and train associates on Power of One and Power of Engagement principles
Be actively engaged with our guests and hotel associates, demonstrating and rewarding Power of One behaviors
Support a positive work environment of employee growth and development, interdepartmental teamwork and exceptional customer service
Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process
To be thoroughly acquainted with all front desk procedures to include check-in/check-out, cash handling, parking validation, folio adjustments, payment procedures, room blocking, AM/PM checklist, etc
Maintain Four Diamond Standards of guest service
Complete other duties as assigned
Qualification
Required
An Associates degree is required, preferably in Hospitality Management
Previous hotel experience, preferably in a role that required leadership
Candidates must be available to relocate after completion of the program
Must be willing to work 50 hours per week. Flexible schedule required to include nights, weekends and holidays
Must be able to walk/stand for extended periods of time (to include entire shift). Must be able to lift up to 40 lbs and push/pull/carry up to 75lbs. Requires frequent bending, squatting and reaching overhead
Self motivated with ability to manage deadlines
Preferred
Previous Housekeeping or Rooms Division experience is preferred
Benefits
Medical
Dental
Vision and other healthcare benefits
Paid Maternity Leave
401k
Paid Time Off Accrual
Discounts at the spa and restaurants
Discounted rates at other Omni properties
Corporate discounts
Continued education opportunities
More
Company
Omni Dallas Hotel
Located in the center of the revitalized downtown Dallas, Omni Dallas Hotel is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, the Dallas Arts District and more.
Founded in 2011
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase