Beauty Co-Lab · 1 week ago
Manager, Ad Operations (Beauty Client)
Beauty Co-Lab (BCL) is a bespoke Omnicom Media Group unit for L’Oréal USA delivering an industry-leading agency solution that drives business growth and transformation. The role will be responsible for providing experienced technical support to the Platform Operations teams and mentoring junior colleagues in the delivery of priorities related to Advertising Technologies and Campaign Management.
Responsibilities
Execute on defined projects and programs, as translated by their ADs
Responsible for prioritizing and delegating project deliverables between themselves and the broader team of TAMs and traffickers
Actively escalate complex issues they are unable to resolve to their AD/Director for guidance and resolution
Actively contribute to best practice for their scope/account/focus
Present and educate media teams on Ad Operations Process & Procedures
Manage and conduct office hours for respective agency teams
Leverage technical expertise in day-to-day relationship management, issue resolution, and research
Manage day-to-day communications and relationships with Media and Planning Leads, leveraging deeper client/agency experience and knowledge of common agency-level issues or needs
Take a consultative approach to client servicing - with a focus on understanding the full context while seeking additional information as needed, and work to understand the ‘client motivator’ to better service clients and foresee future needs
Operate within a defined framework of PL Ops process and workflow
Act as a mentor, informal coach, & confidant for more junior or developing talent
Share expertise and knowledge to support growth of the wider team
Qualification
Required
3+ years of ad operations experience
4+ years of professional experience
Bachelor's degree in the marketing, engineering, computer science, information science, social science or business-related fields with technical and project management skills
BS/BA or higher required Professional experience with the following: Google Marketing Platform, rich media and mobile vendors, and billing tools (i.e.. Prisma preferred)
Knowledge of HTML, JS, Flash
A deep understanding of web analytics packages (Omniture, Google Analytics, etc.)
In-depth technical knowledge of ad technology, knowledge of DMP's is preferred
Professional experience with online planning and the execution process
Knowledge of the digital advertising ecosystem including major media, creative, and data solutions vendors and how they interact with each other
Excellent project management skills with the ability to independently manage multiple projects along with the ability to delegate tasks/responsibilities to more junior members of the team
Demonstrated expertise using Excel, Word, and PowerPoint and/or similar presentation tools
Excellent interpersonal and written and oral communication skills
Proactive, organized, dedicated, team player & mentor
Preferred
Knowledge of DMP's is preferred
Professional experience with billing tools (i.e.. Prisma preferred)
Benefits
Health insurance
Vision insurance
Dental insurance
401(k)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Vacation days
Sick days
Personal days
Paid parental leave
Paid medical leave
STD/LTD insurance benefits
Company
Beauty Co-Lab
Beauty Co-Lab (BCL) is a bespoke Omnicom Group unit for L’Oréal USA delivering an industry-leading agency solution that drive business growth and transformation.