City of Dallas · 2 weeks ago
Manager - Communications & Marketing - Dallas Animal Services (Civil Service)
Dallas, TX
Full-time
Onsite
Mid, Senior Level
$74K/yr - $92K/yr
5+ years expThe City of Dallas is committed to service, innovation, and community, and they are seeking a Communications & Marketing Manager for Dallas Animal Services. This role is responsible for developing and administering public information and marketing strategies, overseeing media relations, and engaging the community to promote DAS programs and services.
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Responsibilities
Develops, implements, and evaluates communication and marketing strategies that support departmental goals and reflect the mission and values of Dallas Animal Services
Coordinates public information responses in partnership with the City’s Communications & Customer Experience/311 Department, ensuring accurate, timely, and professional communication with media, stakeholders, and the public
Manages DAS’s social media presence across multiple platforms, including content planning, creative development, audience engagement, and analytics tracking
Oversees development of marketing and public education campaigns promoting adoption, pet retention, responsible pet ownership, and community partnerships
Serves as a departmental liaison to the City’s Communications & Customer Experience/311 Department for media inquiries, press releases, and proactive storytelling opportunities
Collaborates with internal divisions and external partners to ensure communication and outreach activities align with City messaging and DAS strategic priorities
Supervises communications and marketing staff, contractors, and vendors; assigns projects, reviews work for quality and consistency, and provides professional development
Tracks and evaluates communication and marketing metrics; prepares reports and recommendations to improve performance and community impact
Provides guidance to DAS leadership on crisis communication, media strategy, and public perception management
Performs any and all other work as needed or assigned
Qualification
Required
Bachelor's degree in Communications, Public Relations, Marketing, or Journalism
Five (5) years of progressively responsible professional experience in communications, public affairs, or marketing field
Two (2) years of experience in a supervisory capacity
Ability to work with and around live animals
Microsoft Office Suite
Social Media platforms (support software)
Knowledge of principles and practices of public relations, media relations, marketing, and social media management
Strong writing, editing, and verbal communication skills for diverse audiences and platforms
Ability to collaborate effectively with the City's Communications & Customer Experience Department and other internal stakeholders
Skill in developing creative, data-driven communication strategies and campaigns
Ability to analyze communication metrics and apply insights to improve effectiveness
Strong organizational and leadership skills, including staff supervision and project management
Sound judgment and professionalism when handling sensitive or high-profile communication matters
Ability to work effectively in a fast-paced environment that involves exposure to animals and animal-related environments
Benefits
Competitive benefits
Growth opportunities
Vibrant work culture
Company
City of Dallas
City of Dallas is an online resource website providing information about the city of Dallas, Texas.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Alexandra Laury
Partner Relations Manager
Amuche Louis Agu, MPA, MA
HR Talent Acquisition Partner
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