GOLDLAW - Personal Injury Lawyers · 1 week ago
Bilingual Receptionist
West Palm Beach, FL
Full-time
Onsite
Entry Level
2+ years expGOLDLAW is a leading personal injury law firm dedicated to employee satisfaction and exceptional client service. They are seeking a Bilingual Receptionist who will be the first point of contact for visitors, responsible for greeting guests, managing phone calls, and maintaining the office environment.
B2CLegal
Responsibilities
Greet our guests entering the GOLDLAW Lobby, assist with sign-in, inquire about the nature and purpose of the visit, and inform them of or obtain an escort to their destination
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
Knowledge of Robin, a conference room management application, is a plus
Be able to process emails, e-faxes, mail sorting, and assist with other desk administrative functions
Basic knowledge of standard office practices, procedures, equipment, business math, and administrative support techniques
Strong interpersonal skills, with an enjoyment of meeting new people, adapting to varied personalities, and maintaining the mindset of hospitality of a great host
Schedule appointments and maintain and update appointment calendars
Knowledge of Microsoft Outlook, Excel, and Microsoft Word; knowledge of Pitney Bowes mailing software and hardware is a plus
Qualification
Required
Provide general approved information about GOLDLAW such as location of departments or offices, employees within the organization, or services provided
Skills in resolving complex problems
Ability to multi-task while working with tight deadlines and shifting priorities
Ability to maintain a high level of confidentiality
Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
Knowledge of Robin, a conference room management application, is a plus
Be able to process emails, e-faxes, mail sorting, and assist with other desk administrative functions
Basic knowledge of standard office practices, procedures, equipment, business math, and administrative support techniques
Strong interpersonal skills, with an enjoyment of meeting new people, adapting to varied personalities, and maintaining the mindset of hospitality of a great host
Schedule appointments and maintain and update appointment calendars
Knowledge of Microsoft Outlook, Excel, and Microsoft Word; knowledge of Pitney Bowes mailing software and hardware is a plus
Demonstrates commitment to Firm's vision, mission, and core values
Attention to detail
Strong customer service focus
Excellent telephone skills especially with multi line phone system
Ability to communicate with all levels of our organization
Strong time management, multi-tasking, and interpersonal skills
Excellent written & verbal communication skills and a high level of attention to detail
Excellent organizational skills and ability to prioritize
Mid level of proficiency with MS Office Suite (MS Word, MS Excel, MS Outlook)
Ability to accept training for and to operate a mail processing machine
High School or equivalent
Preferred
Bilingual Spanish Speaker
Experience in a similar role preferred
Benefits
Medical, Dental and Vision
Group Life Insurance and Accidental Death & Disability
Short -Term and Long-Term Disability
Employee Assistance Program (EAP)
401K with company matching.
3 weeks paid time off (PTO)
10 paid holidays
Company
GOLDLAW - Personal Injury Lawyers
We handle cases on behalf of injured clients in matters involving Motor Vehicle Accidents, Medical Malpractice, Nursing Home Neglect & Abuse, Wrongful Death, Dog Bites, Product Defects & Liability, Premises Liability & Falls, Boating Accidents, Heart Attacks in Public Places and other types of personal injury claims.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Johanna Calmes, MBA, PMP®, PHR®
Chief Operating Officer
Michelle Winfree
Chief People Officer
Company data provided by crunchbase