Solutions Consultant - Customer Success jobs in United States
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EleVia Software · 4 days ago

Solutions Consultant - Customer Success

EleVia Software is focused on improving project information management for architects, engineers, and contractors. The Solutions Consultant plays a critical role in supporting the sales team by providing product expertise and demonstrating how the software delivers business value to the AECO industry.

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Responsibilities

Partner with direct sales and reseller sales teams to understand customer needs and craft compelling solution strategies
Deliver product demonstrations, technical presentations, and proof-of-concepts tailored to customer requirements
Conduct discovery sessions to identify business challenges and map them to our platform’s capabilities
Collaborate with API Technical Specialists to design integrations and technical solutions for unique customer problems
Support reseller partners by providing enablement, training, and joint customer engagement in pre-sales cycles
Create and maintain sales assets (demo environments, solution playbooks, ROI models) for both direct and reseller use
Provide clear handoff to post-sales Account Managers and Customer Success Managers to ensure a seamless customer onboarding experience
Stay current with industry trends and competitive offerings to position our solutions effectively

Qualification

Pre-sales experienceSolution consultingSaaS knowledgeAPI familiaritySalesforce knowledgePublic speakingWorkshop facilitationPresentation skillsCommunication skills

Required

3–7 years of experience in pre-sales, solution consulting, or sales engineering for SaaS or enterprise software
Strong presentation and communication skills with the ability to engage both business and technical audiences
Ability to translate business problems into technical solutions
Familiarity with APIs, integrations, and solution architecture
Experience working cross-functionally with Sales, Resellers, Product, and Customer Success
Ability to travel for customers and company events

Preferred

Experience in the AECO (Architecture, Engineering, Construction, and Operations) industry
Salesforce knowledge (CRM integration, workflows, reporting)
Background in customer success, account management, or technical consulting
Excellent public speaking and workshop facilitation skills

Benefits

Purpose-driven work: Help professionals in the AECO industry solve real-world challenges.
Global impact: Our tools are used on over 16 million projects worldwide.
Collaborative culture: Work alongside talented teammates who value your input.
Room to grow: We support your career development through learning opportunities and mentorship.
Innovation at its core: Be part of a company that’s always evolving to meet industry needs.

Company

EleVia Software

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EleVia Software is central consulting group company dedicated to elevating the performance of architecture and engineering firms.

Funding

Current Stage
Early Stage
Total Funding
unknown
2019-11-26Acquired
Company data provided by crunchbase