National Health Law Program · 2 weeks ago
Director of Knowledge Management & Innovation
United States
Full-time
Remote
Lead/Staff, Director/Executive
$125K/yr - $138K/yr
5+ years expThe National Health Law Program (NHeLP) protects and advances the health rights of low-income and underserved individuals. The Director of Knowledge Management & Innovation will lead efforts to design and implement knowledge management systems, ensuring knowledge is accessible and impactful for programmatic purposes and fundraising.
AssociationHealth CareLegalNon Profit
Responsibilities
Support NHeLP staff to maintain organized databases and shared files across multiple platforms - Box, Box Hubs, Zotero, Salesforce, website, etc.
Serve as a key partner to legal and policy program staff in organizing current and legacy / archival research documents
Set up a Legal and Policy research database to support NHeLP program staff
Provide training and support to all staff on KM systems, processes and best practices
Generate NHeLP impact data visualizations and reports for various audiences including Board, C-suite, Individual donors and foundations
Set multi-year KM strategic priorities with high level of engagement and input from key staff and stakeholders
Set annual knowledge management objectives, key results and performance metrics
Establish project plans and work plans supporting KM OKRs
Measure and report on progress against KPIs
Supervise (1) entry-level position (i.e. Knowledge Management Coordinator or similar title)
Seek staff input and partnership on developing and enhancing knowledge systems, processes, including a cross-functional Steering Committee
Provide support and technical assistance related to KM applications, systems and processes
Support the development of donor pitches and grant proposals to support knowledge management fundraising efforts
Manage KM financials (Budget, Expenses and ROI analysis)
Qualification
Required
5+ years leading knowledge management or related function
Proven track record of designing (or co-creating) adaptable processes, and articulate processes in written and visual formats
Experience successfully performing data analysis and generating visual and written reports for various stakeholder groups
Demonstrated ability to balance collaboration, including setting clear boundaries and making decisions when faced with competing priorities
Ability to perform data analysis and produce impact reports
High emotional intelligence and strong communication skills
Detail orientation for maintaining accurate, accessible databases
Strategic and systems thinker with proficiency in KM systems and platforms
Demonstrated success leading change within cross-functional initiatives
Confident leadership presence with the ability to navigate challenging dynamics, manage competing opinions, and maintain organizational priorities in complex or high-stakes situations
Preferred
Advanced degree and/or certification in knowledge management or a related field (Information science, organizational psychology, change management, among others)
Support the development of donor pitches and grant proposals to support knowledge management fundraising efforts
Legal or policy experience
Strong research and analytical skills
Coalition-building experience across national networks
Familiarity with Salesforce or similar CRM platforms
Supervisory experience
Benefits
Employer-paid medical, dental, life, and disability insurance
Pre-tax savings plans
Retirement savings opportunity
Generous paid time off
Holidays
Sick time
Family and medical leave for eligible employees
150 hours (20 days) of vacation per year
Company
National Health Law Program
National Health Law Program protects and advances the health rights of low income and underserved individuals.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jorge Adrian Naranjo, MBA
Chief Operating Officer
Recent News
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2025-05-17
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2024-12-07
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