OTH Hotels Resorts · 2 weeks ago
PM Restaurant Server Board and Barrel
Hotel Ballast, 301 N. Water Street, Wilmington, North Carolina, United States of America
Full-time
Onsite
New Grad, Entry Level
0+ years expOTH Hotels Resorts is a company that values human hospitality over scripted service. The Restaurant Server role involves providing warm, attentive service to guests across various dining outlets, ensuring a memorable experience through personalized interactions and attention to detail.
Hospitality
Responsibilities
Provide warm, attentive, and personalized service in a variety of restaurant outlets (breakfast, lunch, dinner, lounge, rooftop, pool, or in-room dining)
Guide guests through menus, offering thoughtful recommendations and knowledge of ingredients, specials, and beverage pairings
Take and enter orders accurately using the POS system and ensure timely delivery of food and drinks
Anticipate guest needs, check in regularly, and respond promptly to any requests or concerns
Ensure tables, service areas, and stations are clean, stocked, and guest-ready at all times
Collaborate with teammates across departments including kitchen, bar, and host team to ensure seamless and efficient service
Follow all safety, sanitation, and responsible alcohol service protocols
Handle payment transactions with accuracy and professionalism
Uphold brand standards and service expectations, adapting your approach to suit the setting and guest vibe
Qualification
Required
Provide warm, attentive, and personalized service in a variety of restaurant outlets (breakfast, lunch, dinner, lounge, rooftop, pool, or in-room dining)
Guide guests through menus, offering thoughtful recommendations and knowledge of ingredients, specials, and beverage pairings
Take and enter orders accurately using the POS system and ensure timely delivery of food and drinks
Anticipate guest needs, check in regularly, and respond promptly to any requests or concerns
Ensure tables, service areas, and stations are clean, stocked, and guest-ready at all times
Collaborate with teammates across departments including kitchen, bar, and host team to ensure seamless and efficient service
Follow all safety, sanitation, and responsible alcohol service protocols
Handle payment transactions with accuracy and professionalism
Uphold brand standards and service expectations, adapting your approach to suit the setting and guest vibe
A natural people-person who thrives in a fast-paced, guest-facing environment
Adaptable and flexible—able to jump into various outlets and shift styles with ease and grace
Passionate about food, drink, and delivering service that feels genuine and thoughtful
Detail-oriented and able to juggle multiple tables while maintaining poise and professionalism
Comfortable using POS systems and learning menu details quickly
Available to work flexible shifts, including mornings, evenings, weekends, and holidays
Communicates clearly in English; bilingual abilities are a plus
Holds or willing to obtain required food handler and alcohol certifications, based on local law
Preferred
Experienced in restaurant service; at least 6 months in a server or food & beverage role preferred
Company
OTH Hotels Resorts
Our Town Hospitality manages a diverse portfolio of upscale and upper-upscale independent, lifestyle, soft-branded, and branded hotel properties across the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Todd Felsen
President |Chief Executive Officer
Leah Roberge
Chief Financial Officer
Company data provided by crunchbase