Addison Group · 2 weeks ago
Information Technology Support Specialist
Arlington, VA
Contract
Onsite
Mid, Senior Level
$42/hr - $58/hrAddison Group is a prominent family office and operating group headquartered in the Bay Area, and they are seeking a temporary onsite IT Support Specialist to ensure seamless day-to-day operations for their DC team. This hands-on Level II/III role will support a fast-paced office with high expectations around service quality and professionalism, being the primary onsite IT contact for approximately 40-50 employees plus frequent guests.
Information TechnologyRecruitingStaffing Agency
Responsibilities
Provide Level II/III technical support for Mac users
Troubleshoot issues related to Google Workspace, Zoom, and core SaaS applications
Assist with access management (Google Groups, app sign-in issues, etc.)
Handle IT break/fix, device performance issues, networking basics, and endpoint troubleshooting
Manage and reimage ~40 loaner laptops using JAMF
Support new-hire onboarding and employee offboarding
Ensure conference rooms and collaboration spaces remain reliable and ready for frequent use
Partner with remote team members and the systems team to escalate or triage complex issues
Qualification
Required
Strong macOS support experience
Proficiency with JAMF (imaging, management, reimaging)
Strong support background with Google Workspace
Solid Zoom troubleshooting
Experience with onboarding/offboarding workflows
Personable and customer-service oriented
Friendly, but not overly chatty —able to read the room
Calm under pressure and flexible in a fast-moving environment
Impeccably professional, polished, and reliable
Extremely discreet with sensitive information—both personal and organizational
Benefits
Eligible for medical, dental, vision, and 401(k)
Company
Addison Group
Addison Group specializes in filling company’s contract, contract-to-hire, or direct hire positions with professional candidates.
Founded in 1999
1001-5000 employees
H1B Sponsorship
Addison Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Odyssey Investment Partners
2022-01-04Acquired
2016-12-19Private Equity
Leadership Team
Thomas B. Moran
CEO
Recent News
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