General RV Center · 2 days ago
Service Writer (RV Service Advisor)
US-MI-Mt. Clemens
Full-time
Onsite
New Grad, Entry LevelGeneral RV Center is the Nation’s Largest Family-Owned RV Dealer, committed to providing excellent service to its customers. The Service Writer will play a crucial role in the service department by managing customer service experiences and facilitating necessary RV repairs and maintenance.
Travel
Responsibilities
You will be responsible for providing customers with excellent customer service throughout their entire service experience
Schedule service appointments with customers in a timely and efficient manner
Effectively communicate with customers to determine RV repair or maintenance that is required
Submit repair orders, outlining an accurate and detailed description of the repairs and/or maintenance required
Assist customers in recommending additional products and services that will enhance the overall use of their RV
Ability to clearly explain technical issues to customers and how the issue can be repaired
Other duties as assigned by management
Qualification
Required
Previous customer service experience is required
Ability to multitask and complete tasks in a timely and efficient manner
Must be extremely detail oriented and organized
Familiarity with MS Office Suite
Valid driver's license
Preferred
Experience with RV or Automotive Service Writing experience a plus
Benefits
Medical
Dental
Vision
Life insurance options
Paid vacations
401k with company matching
Company
General RV Center
General RV Center is a retail company specializing in motorhomes, fifth wheels, and travel trailers.
Founded in 1962
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Robert Baidas
Founder and Chief Executive Officer
Loren Baidas
President
Recent News
2025-06-17
2025-06-13
2025-06-06
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