DeleteMe · 1 day ago
Privacy Advisor
United States
Full-time
Remote
Entry, Mid Level
2+ years expDeleteMe is a leader in proactive privacy protection, helping individuals and businesses reduce their human attack surface by monitoring and removing exposed personal data from the open web. As a Privacy Advisor, you will focus on assisting members in removing their information from the internet by auditing personal data and managing removal requests.
Ad NetworkE-CommerceInformation TechnologyInternetPrivacy
Responsibilities
Protect DeleteMe members’ privacy by finding and removing personal information across a wide range of online sources
Investigate and troubleshoot adversarial “problem sites,” applying critical thinking and creative strategies to ensure successful removals from data brokers
Maintain detailed case documentation in Jira and internal systems, ensuring progress is transparent and auditable
Identify and escalate patterns in site behavior, member issues, or internal tooling gaps, providing actionable feedback to Team Leads and Managers
Collaborate cross-functionally with Product, Engineering, and Customer Success to propose and drive operational improvements
Support ad-hoc data removal requests and contribute to refining internal playbooks, SOPs, and tooling enhancements
Continuously evaluate and improve processes, advocating for efficiency and accuracy across the Privacy Advisor workflow
Qualification
Required
2–3 years of experience in internal operations, Trust & Safety, professional services, or customer support
Demonstrated ability to execute at scale, such as processing large volumes of tickets, data entries, investigations, chargebacks, or order fulfillment
Strong critical thinking and problem-solving skills, with proven attention to detail in high-volume, accuracy-sensitive work
Clear and confident communicator, both verbally and in writing, able to explain complex issues simply and persuasively
Proficiency with G Suite tools (Gmail, Google Sheets, Docs, etc.) and experience working in Jira or similar ticketing systems
Adaptable and resilient, thrives in a fast-paced, constantly evolving environment
Passion for learning, with the ability to quickly grasp new processes, tools, and industry concepts
Preferred
Background in Trust & Safety, privacy operations, or fraud/risk investigations
Experience working with adversarial environments (e.g., bad actors, fraudsters, or data brokers)
Familiarity with privacy regulations or consumer data protection concepts
Demonstrated experience in process improvement and contributing feedback to product or engineering teams
Benefits
Comprehensive health benefits
Flexible work schedule
100% work from home
Generous 401k matching
Paid time off
12 company-paid holidays
Child Care expense reimbursement
Fitness reimbursement
Birthday time off
Company
DeleteMe
Your personal information is available for public consumption.
201-500 employees
H1B Sponsorship
DeleteMe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
Funding
Current Stage
Growth StageTotal Funding
$6.47M2011-07-12Series A· $6.47M
Leadership Team
Marcel Scheurer
Chief Financial Officer
Sarah Sulsenti
Sr. People Partner
Recent News
2024-04-09
Business News Americas
2024-03-28
Company data provided by crunchbase