ITT Inc. · 2 weeks ago
Global Sr. Product Reliability Manager
US-CA-Santa Rosa
Full-time
Onsite
Senior Level, Lead/Staff
$130K/yr - $194K/yr
10+ years expITT Inc. is a leading manufacturer of critical components for harsh environments, serving fast-growing markets in flow, aerospace, defense, energy, and transportation. The Global Sr. Product Reliability Manager is responsible for leading the product quality strategy for electrical power delivery components in Electric Submersible Pump systems, ensuring reliability and safety throughout the product lifecycle.
Information TechnologyManufacturing
Responsibilities
Partner with Engineering to define CTQs for connectors based on ESP operating conditions (HPHT, corrosive fluids, brine, H₂S/CO₂ environments)
Lead DFMEA, PFMEA, and design risk reviews specifically for electrical insulation systems, sealing designs, and material compatibility
Oversee validation and qualification testing including:
High‑voltage dielectric testing
Pressure/temperature cycling
Thermal aging
Vibration and shock testing
Chemical compatibility (oil, brine, gas)
Gas diffusion testing
Approve engineering changes and ensure field lessons learned are fed back into design improvements
Verify compliance with API 11S5, IEC, IEEE, NACE, and customer-specific ESP connector requirements
Ensure production quality for downhole electrical connectors, including insulation molding, epoxy systems, elastomers, seals, O‑rings, metallic housings, and conductor welding/termination processes
Develop and maintain inspection criteria and control plans for critical features such as:
Insulation thickness
Conductor continuity and resistance
Crimp/weld integrity
Pressure barriers and sealing surfaces
Material traceability (metals, polymers, elastomers)
Lead root cause analysis for NCRs using 8D, 5-Why, and similar methodologies
Audit and qualify suppliers of high-specification materials (e.g., polymers, epoxy systems, alloys used in sour service)
Ensure all manufacturing documentation (QA/QC, traveler records, certifications) adheres to industry and customer standards
Analyze field failure modes including:
Electrical shorts
Insulation breakdown
Gas ingress
Connector burnouts
Mechanical damage during installation
Failure due to pressure imbalance
Lead Failure Analysis Reviews with Engineering and Field Services to identify root causes and prevent recurrence
Develop installation quality guides for technicians performing connector assembly, potting, splicing, and surface termination work
Drive improvements in installation practices to reduce handling damage and contamination
Maintain feedback loops based on run life data, pull reports, and downhole failure diagnostics
Serve as the quality technical expert for key ESP operators, service companies, and engineering customers
Support Sales with technical bid packages, product reliability data, and qualification test summaries
Interpret customer specifications and ensure compliance in design, testing, and manufacturing
Participate in customer audits, FATs, and quality witness points
Lead customer complaint investigations with detailed, transparent reporting
Own the ESP connector quality KPIs:
Field failure rate (per 1,000 runs)
Early-life failure metrics
FPY, rework, scrap
Warranty cost and root cause distributions
Ensure processes comply with ISO 9001, API Q1/Q2, and customer quality systems
Drive Lean, Six Sigma, and reliability improvement projects focused on failure reduction
Foster a strong culture of reliability, safety, and product integrity across teams
Qualification
Required
Bachelor's degree in Electrical, Mechanical, Materials Engineering, or related field
10+ years of experience in product or manufacturing quality for ESP systems, downhole electrical equipment, or oilfield tools
Percent of Travel: 50%+
Strong understanding of electrical insulation systems
Strong understanding of high-voltage components
Strong understanding of downhole sealing and pressure barriers
Strong understanding of polymer and elastomer behavior under HPHT
Hands-on experience with DFMEA, PFMEA, control plans, RCA, and reliability engineering
Ability to read technical drawings, connector schematics, and downhole assembly diagrams
Strong communication and cross-functional leadership skills
Preferred
Master's degree or MBA
ASQ CQE, Six Sigma Black Belt, API Q1/Q2 certification
Experience with ESP cable systems, connectors, and penetrators (surface and downhole)
Familiarity with testing standards such as IEEE, IEC, API 11S5, NACE MR0175/ISO 15156
Benefits
Health insurance
401(k)
Short and long-term disability
Paid time off
Growth and developmental opportunities
Other incentive compensation programs
Company
ITT Inc.
At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets.
10001+ employees
H1B Sponsorship
ITT Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2024 (1)
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.31B2025-12-08Post Ipo Equity· $1.31B
1995-12-19IPO
Leadership Team
Luca Savi
Group CEO
B
Bartek Makowiecki
Chief Strategy Officer & President Industrial Process
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