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Empathy · 1 week ago

BDR Leader - Enterprise

NY, New York, US

Full-time

Hybrid

Director/Executive

$90K/yr - $120K/yr

10+ years exp

Empathy is transforming the way families navigate life’s most difficult times by combining technology with compassionate human care. The BDR Leader will build, scale, and lead the Business Development function, focusing on driving qualified pipeline for the enterprise sales organization.

AppsHealth CareInformation TechnologySoftware

Growth Opportunities

Responsibilities

Build, lead, and scale a high-performing BDR team focused on driving qualified pipeline for our enterprise sales organization

Develop clear systems, processes, and operating rhythms that maximize efficiency and effectiveness across inbound and outbound motions

Hire, onboard, coach, and retain top-tier BDR talent; create a culture of excellence, accountability, and continuous development

Partner closely with Marketing, Demand Gen, Field Marketing, Sales Leadership, Enablement, and RevOps to align on targeting, messaging, workflows, and success metrics

Own BDR team performance, including KPIs, dashboards, forecasting, and reporting

Establish strong outbound methodologies, prospecting frameworks, and messaging strategies that reflect Empathy’s value proposition and mission

Drive cross-functional collaboration to improve lead flow, scoring, handoffs, and lifecycle processes

Serve as a coachable, learning-oriented leader who thrives in ambiguity and helps bring structure to a fast-growing, early-stage environment

Qualification

BDR team leadershipSales strategy developmentProcess optimizationData-driven decision makingCoaching BDRsTalent acquisitionCross-functional collaborationThrives in ambiguityCommunicationGrowth mindset

Required

10+ years of overall professional experience, including 3-5+ years leading and managing BDR/SDR teams

Proven tenure in both environments: 3+ years at a world-class enterprise sales tech company, and 3+ years at a successful early-stage or high-growth startup

A track record of clear career progression and promotions across multiple companies

Demonstrated ability to build systems, processes, and operating structures that improve team efficiency and effectiveness

A known talent magnet — strong ability to hire, inspire, and retain top performers

Deep experience in coaching and developing BDRs into high-impact contributors and future sellers

Highly coachable and open to learning; strong growth mindset

Thrives in early-stage environments — comfortable with change, ambiguity, and building structure where none exists

Strong collaborator with proven success working across Marketing, Demand Gen, Field Marketing, Sales, Enablement, and RevOps

Data-driven operator comfortable with forecasting, reporting, KPIs, and process optimization

Excellent communicator with the ability to translate insights into action