Apply on Employer Site

Anywhere Real Estate Inc. · 1 week ago

Post Closing Specialist - Riverside, CA

Riverside, CA

Full-time

Onsite

Entry Level

1+ years exp

Anywhere Real Estate is seeking a Post Closing Specialist to ensure that all post-closing activities related to escrow transactions are completed accurately and efficiently. The role involves reviewing closing documents, coordinating with branches, and providing exceptional customer service throughout the transaction process.

Commercial Real EstateInsuranceProperty ManagementReal EstateReal Estate Brokerage

Growth Opportunities

Responsibilities

Review and verify the accuracy of all closing documents

Coordinate with the branch to obtain any missing information or documentation

Verify wire confirmations, certified checks, and confirm that all funds have been received, and files are balanced

Complete Branch Wire Checklist

Initiate all wire requests with the National Wire Desk

Disburse funds according to the closing statement and ensure that all parties receive the correct amounts

Prepare and maintain accurate and complete post-closing files

Process 1099’s

Handle post-closing issues such as stop payments, outstanding checks, and refund issuance

Provide exceptional customer service to all parties involved in the transaction

Act as the main point of contact for Escrow Officers within an assigned market

Identify Escrow Officer needs and take proactive steps to maintain positive experiences, as well as resolve customer complaints and issues in a timely and effective manner

Provide post-closing support with critical escalations

Qualification

Title processing experienceReal estate transaction knowledgeCustomer serviceSoftware navigationProblem solvingQuality assuranceOral communicationWritten communicationAdaptabilityBuilding relationships

Required

1+ years of title processing experience

Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the 'life of a file.'

Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment

People first approach – provide exceptional customer service throughout the transaction process

Technical - ability to learn and navigate multiple software systems with a high level of competency

Critical Thinking/Problem Solving - identify and resolve problems in a timely manner, gather and analyze information thoughtfully while maintaining confidentiality

Oral/Written Communication – ability to speak clearly and persuasively to advise and resolve issues

Quality Assurance - demonstrate accuracy and thoroughness while monitoring your own work to ensure quality

Adaptability - adapt to changes in the work environment, prioritize and manage competing demands, deal with frequent changes or unexpected events while remaining resilient

Building Collaborative Relationships - maintain and strengthen partnerships with agents and colleagues while providing information, assistance, and support