RedTech Recruitment ยท 1 day ago
Solutions Engineer
New York, United States
Full-time
Hybrid
Mid Level
$75K/yr - $150K/yrRedTech Recruitment is a software house based in New York, seeking a Solutions Engineer to support technical aspects of pre-sales demonstrations and client onboarding. The role involves evaluating customer use cases, developing technical resources, and collaborating with internal teams to ensure successful integration solutions.
Staffing & Recruiting
Responsibilities
Evaluate customer use cases and their product integration requirements, offering tailored guidance to help customers achieve success efficiently and identifying areas for iterative improvements
Develop and maintain comprehensive customer-facing API documentation, reference architectures, and other technical resources to support developers effectively
Act as a technical authority on the platform, assisting the sales team in demonstrating the value of integration solutions to convert prospects into customers
Create versatile toolkits, APIs, SDKs, and support materials to streamline integration and deliver a more intuitive developer experience
Work closely with internal sales and support teams to deliver seamless technical integration experiences
Collaborate with Support and Technical Operations teams to coordinate solutions and quickly resolve any technical issues faced by customers
Continuously gather and analyse feedback from developers to improve integration workflows, tools, and technical documentation
Qualification
Required
Experience working as a Solutions Engineer for a SaaS company, or very similar role
Top academic history including minimum of a 3.4 GPA bachelors from an internationally renowned University in a STEM related discipline
Strong technical & programming knowledge i.e. JavaScript, Python, Cloud technologies
Commercial intelligence
Exhibits exceptional communication and presentation skills, whether in-person or remote
Shows a keen interest in comprehending customer challenges
Displays a genuine passion for technology and possesses the capability to quickly learn and comprehend technical information
Benefits
Bonus per annum
Benefits
Company
RedTech Recruitment
RedTech Recruitment Ltd is a leading STEM recruitment consultancy based in Cambridge, UK. We cover technical recruitment in the UK and USA.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase