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All Careers · 15 hours ago

Clinical Office Assistant

Westchester, IL

Full-time

Onsite

Entry Level

$20.46/hr - $25.58/hr

1+ years exp

Cortica is a rapidly growing healthcare company pioneering effective treatment methods for children with neurodevelopmental differences. They are seeking a part-time Front Office Administrator to oversee daily operational tasks, enhance patient experiences, and maintain clinic organization.

Staffing & Recruiting

Responsibilities

Oversee the open/close procedures for the clinic

Lead efforts to organize and maintain the premises as needed

Sort incoming mail, voicemails and faxes immediately and forward the right information to the correct department

Upload documents and maintain accuracy in EMR with physical records

Supervise patient check-in/check-out procedures to ensure clients have an outstanding experience

Complete forms for patients and email patient appointment follow-up (supplement lists, nutrition guides, information links, etc.) as required

Process payments, reconcile appropriate receipts with Finance, assist with collections, support accounts receivable, and field patient questions regarding outstanding balances

Prepare, process, and manage patient documentation in Cortica systems as required

Oversee and perform a variety of clerical procedures that require independent judgment, ingenuity, and initiative

Work closely with the Operations Manager, Clinical Directors, and schedulers to identify and correct problems relating to same-day scheduling backfills, cancellations, scheduling conflicts, and EMR errors/fixes