Remote Customer Onboarding Consultant jobs in United States
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BuzzTechMedia ยท 1 week ago

Remote Customer Onboarding Consultant

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level

BuzzTechMedia is a digital solutions company helping businesses and professionals work more efficiently through high-quality virtual assistance and digital support services. We are seeking client-focused Customer Onboarding Consultants to join our growing sales team, serving as a trusted point of contact during onboarding to ensure client satisfaction with our services.

Computer Software

Responsibilities

Welcome new clients and guide them through the onboarding process
Conduct virtual onboarding calls to understand client needs, goals, and workflows
Coordinate with internal teams to ensure accurate setup and timely service
Track onboarding progress and maintain detailed records in CRM systems
Address questions or concerns and escalate issues when needed
Ensure a smooth transition from onboarding to ongoing account support

Qualification

Customer onboarding experienceCRM systemsCommunicationRelationship-buildingTech-savvySolution-orientedOrganizational skillsAttention to detailPositive mindset

Required

Strong communication and relationship-building skills
Highly organized with excellent follow-up and attention to detail
Comfortable working in a fully remote, fast-paced environment
Tech-savvy with the ability to learn new tools and processes quickly
Professional, positive, and solution-oriented mindset

Preferred

Experience in customer onboarding, client services, or sales

Benefits

Medical
Dental
401(k)
Paid time off

Company

BuzzTechMedia

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people-size11-50 employees

Funding

Current Stage
Early Stage
Company data provided by crunchbase