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Signers National · 1 week ago

Managing Director of Software & Enterprise Systems

Manhattan, NY

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. The Managing Director, Software & Enterprise Systems is responsible for leading all functions related to software development, enterprise applications, integrations, and data propagation across the organization, ensuring alignment with business objectives and operational excellence.

Commercial InsuranceEmployee BenefitsFinanceInsurance

Responsibilities

Develop and execute a comprehensive software, applications, and data systems strategy aligned with corporate goals

Establish architectural standards, integration patterns, and best practices across all internal and external systems

Build a multi-year roadmap for enterprise applications, AMS modernization, data propagation, and custom development

Lead internal software engineering, database development, QA, and project management teams

Oversee outsourced/nearshore development partners, ensuring alignment with internal standards, architecture, and documentation

Implement modern SDLC practices, including CI/CD, QA automation, code reviews, architecture governance, and release management

Serve as the executive owner for core insurance brokerage systems, including Applied Epic, AMS360, and other agency management systems (IMS, QQ Catalyst, Vertafore platforms, etc.)

Oversee integrations between AMS systems and downstream tools—CRM, policy systems, data warehouses, analytics platforms, and financial systems

Ensure AMS governance, configuration control, and standardization across divisions and acquired agencies

Own the architecture and operational integrity of data flows between AMS, internal platforms, portals, BI tools, and 3rd-party systems

Establish data governance frameworks, data lineage, validation processes, and documentation standards

Partner with analytics teams to ensure data quality, completeness, timeliness, and accessibility

Develop a unified data structure and integration model to support scalable M&A onboarding and enterprise reporting

Lead planning, execution, and delivery of software and applications projects—including AMS transformations, data integrations, platform migrations, and custom solutions

Ensure projects are delivered on time, within scope, and aligned with business priorities

Implement PMO standards, intake processes, prioritization models, and KPI reporting

Collaborate with senior leadership across Operations, Finance, Sales, and M&A to understand needs, define requirements, and propose strategic solutions

Translate business challenges into scalable software and application solutions

Serve as the bridge between business units, IT, and external partners to ensure alignment and accountability

Ensure high availability, reliability, and performance of enterprise systems, AMS platforms, and custom software

Oversee QA processes, regression testing, release cycles, and production readiness

Establish SLAs and operational dashboards for applications and integrations

Manage relationships with AMS vendors, software development partners, integration providers, and specialty consultants

Evaluate vendor performance, negotiate contracts, and enforce accountability

Ensure external partners follow internal architecture, documentation, and security standards

Qualification

Software engineering leadershipAMS systems knowledgeData management expertiseSDLC understandingCloud-based platformsAPI integrationsProject managementChange managementTeam buildingSecurity best practicesData governanceVendor managementOperational excellenceBusiness partnershipAnalytics environmentsETL/ELT familiarityArchitectural standardsDocumentation standardsCommunication skillsCross-functional leadershipNegotiation skills

Required

10+ years of progressive leadership experience in software engineering, enterprise applications, or technology management

Strong knowledge of AMS systems (Applied Epic, AMS360, IMS/Nexsure, or comparable agency management systems)

Proven experience designing and managing data structures, data models, integrations, APIs, and propagation workflows

Demonstrated ability to lead both internal teams and outsourced development resources

Successful track record implementing application governance, architectural standards, and scalable software solutions

Deep understanding of SDLC, software architecture, system integration, and cloud-based platforms

Familiarity with data pipelines, ETL/ELT, analytics environments, and BI ecosystems

Experience with workflows, automation, and API-based integrations with AMS and enterprise systems

Strong grasp of security best practices across applications and data systems

Exceptional communication and cross-functional leadership skills

Ability to operate strategically while maintaining strong execution discipline

Proven capability to lead change, modernize systems, and build high-performing teams

Comfortable navigating a complex, multi-business-unit environment with competing priorities

Bachelor's degree in Computer Science, Information Systems, Engineering, or similar field (required)

Preferred

Direct experience within the insurance brokerage or P&C insurance industry — strongly preferred

Master's degree or MBA preferred

Relevant certifications (PMP, ITIL, CSM, SAFe, or architectural credentials) strongly preferred

Company

Signers National

Signers National is a technology-enabled insurance brokerage and managing general agent focused on commercial insurance. It is a sub-organization of Lamb Insurance Services.

Founded in 2021

New York, New York, USA

51-200 employees